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Slack 101 Essentials Training Workshops

Register for a hands-on, interactive Slack Essentials Training session that will get you set up and moving like a pro in QNet Slack.  

DayTimeRegistration Info & Link
Friday, December 1611amRegistration Info & Link
Tuesday, January 10 11amRegistration Info & Link
Wednesday, January 25 12pmRegistration Info & Link
Monday, February 13  1pmRegistration Info & Link
Friday, February 24 9:30amRegistration Info & Link
Tuesday, March 7 11amRegistration Info & Link
Wednesday, March 22 12pmRegistration Info & Link

Prereq for this training course:  You must have QualityNet Slack downloaded and available on your computer.  Please refer to the QualityNet Slack Confluence Getting Started page for instructions or download these slides.

Slack Workflows - A Slack 201 Essentials Training

Learn what Slack Workflows are, how they can help make your work more efficient, and how to use them.  A hands-on, interactive Slack Essentials Training session for more advanced QualityNet Slack users. 

DayTimeRegistration Info & Link
Friday, December 91pmRegistration Info & Link
Thursday, January 19    2pmRegistration Info & Link
Tuesday, March 7 10amRegistration Info & Link
Slack Basic Navigation Map

Click to download and help you navigate through Slack. Learn even more when you visit our Resources tab. 

Need Help ?
  • ServiceNow Service Portal: Intended only for CMS employees and contractors. The portal provides self-service options for internal customers to report Security Incidents, submit Service Requests for tools or services offered to the internal QualityNet community, report an Incident, provide Approvals, or access internal Knowledge Base articles. The portal enables internal customers to track the status of tickets and requires a login.

Please note that Slack is neither a System of Record nor approved for sensitive information. What does this mean for you?

  • You should not expect posts or documents shared in this workspace to be backed up.
  • You should not share Personally Identifiable Information (PII) or Protected Health Information (PHI) in Slack.
  • Public channels, and media posted to those channels, are visible to all users. Sensitive data and media cannot be shared in these channels.

Please note that Slack is for professional use only.  What does this mean for you?

  • You should not post harassing, offensive, or inappropriate messages related to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity and expression), age, disability (physical or mental), genetic information, retaliation, veteran status, parental status, political affiliation, physical appearance, body size, or any other characteristic covered by the Agency's EEO and anti-harassment policies in Slack.
  • You should use Slack to collaborate on business goals and to build community aligned with CMS' culture initiatives. All the guidance above applies to business and social use and should guide an individual's behavior with colleagues on this platform.
  • You should adhere to the HHS Rules of Behavior when using Slack.

Questions? Contact
For more information: (Confluence Link)

All the best,
The QualityNet Slack Team

Questions? Contact the QualityNet Service Center at:

Phone: (866) 288-8914 (TRS:711)

Slack: #help-service-center-sos


Hours of Operation: 24/7

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