Testimonials

• "The keynote was fantastic! Also loved the way these sessions encouraged me to think outside the box when it comes to designing custom facing services. It really helped me to think about putting myself in someone else's position when interacting with a service."
• "It was nice hearing the tools that other organizations are using to tackle complex problems, along with lessons learned. There were a lot of valuable techniques shared that could benefit other Programs. I'm looking forward to incorporating some of today's learnings into my role."
• "Dr T's energy really kicked things off in the best way possible! The topics were really interesting and didn't feel stale."
• "The variety of speakers and topics was great and it was nice to have folks outside of CMS give their perspective."
• "Really fantastic and insightful sessions. It was especially wonderful to hear the CMS perspective with Ariele's (CMS CXO) interview with Howard."