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Lucidspark is a virtual whiteboarding tool. With Lucidspark’s intuitive canvas, your team can collect and organize ideas — and then turn them into action. Lucidspark makes it easy to create a canvas from scratch or from a template, customize it to your liking, collaborate with your team, and put your ideas to work.
- Facilitate effective meetings, planning sessions, and workshops with the right balance of structure and flexibility.
- Ideate in real time with teammates.
- Provide feedback, organize and vote on your team’s ideas, and create action items.
Note: Lucidspark is currently in pilot mode and only available to a limited number of groups. More information on expanded availability will be posted here when it is released to the entire community
Coming Soon!
Lucidspark has three types of users:
Licensed Users: Users who can create and manage Lucidspark canvas boards.
Viewers: Users who can access and view Lucidspark team folders in addition to joining collaborative sessions and contributing to work. Note: View-only users on an Lucidspark Enterprise account can access five Lucidspark boards per year as a Guest Collaborator (via a shareable link with guest collaborator permissions).
Guest Contributors: Users without a Lucidspark account who can join collaboration sessions and contribute to the work.
FAQs
Lucidspark is a virtual whiteboard where teams connect and convey their greatest ideas to light. The goal is to allow teams to brainstorm and share their ideas through teamwork and better organization.
Coming Soon!
Pan: Right click + drag
Zoom with trackpad: Pinch fingers
Zoom with mouse: Press spacebar + scroll wheel
In order to see an overview of all content or jump to another area, click the Mini Map icon in the Canvas View Controls. The solid blue lines on the map show what portion of the canvas is being displayed in your current view. To jump to another area, simply click the spot on the map that you’d like to jump to.
Add a Frame
To add a frame to the canvas, follow these steps:
- Select the Frames icon from the Primary Toolbar.
- Click Create Frame.
- Click and drag on the board to draw out your frame to your desired size.
Note: You can draw the frame around existing shapes, images, etc.
Table of Contents for Frames
Access the Table of Contents to view all of your frames listed out in one place and quickly navigate to any frame on your board.
To access a frame from the Table of Contents, follow these steps:
- Select the Frames icon from the Primary Toolbar.
- Click Table of Contents.
- Select the desired frame from the list.
Not at this time, Lucid is looking into this as a future enhancement.
To create a new Breakout Board:
- Selectthe Breakout Board icon from the Primary Toolbar.
- Click the tile to “Add new breakout”.
A Breakout Board will be automatically labeled. To rename a board, join the board you’d like to update and type the new title in the upper left-hand corner.
To start the breakout session, select Start Breakout. The Breakout Boards panel will become visible to all participants and they'll be able to select a board to join, which will send them to a separate Lucidspark board.
You can also share a direct link to a Breakout Board. You can do this by selecting Copy direct link from the three-dot menu in the Breakout Board panel and from within a Breakout Board by selecting in the upper-right corner.
Note: Shareable Links will need to be enabled from the Main Board's Share settings to allow creation of and access to direct links.
When the session is over, select Call Back to bring everyone back to the Main Board. Participants can also navigate back to the main board themselves at any time by clicking in the upper-left side corner.
Lucidspark keeps a log of all changes made to a board using the Revision History tool! It's accessible within the menu near the title of your board.
The board’s edit history will display as a list of stacked tiles, with each tile representing a past version of the board. Each tile will display the date and time the changes were made, as well as the full name or email address of the user who made the changes.
Add a Note to a Shape
To add a note to a shape, right click on the shape and select “Add Note” from the dropdown.
Note Icon on Shape
After adding a note to a shape, you will see the note icon on the top right corner of the shape. If you click on the note icon, it will show the note you added.
Delete a Note from a Shape
To delete a note from a shape, right click on the shape and select “Delete Note” from the dropdown.
- Selectthe Breakout Board icon from the Primary Toolbar.
- Hover your cursor over the board you’d like to join.
- Click Join.
- Select in the upper left-hand corner of your canvas when you’re ready.
You can also join a Breakout Board by clicking a direct link the facilitator or another participant has shared with you.
You have multiple options when managing Breakout Boards. To access this menu, hover over a board’s tile and select the three-dot menu.
With this menu you can:
- Join a board to participate
- Rename a board to customize its title
- Copy direct link to share with participants
- Duplicate a board
- Insert all content of a Breakout Board to the Main Board
- Delete a board
A few tips
- Anyone on your Enterprise account with edit permissions to a board can create Breakout Boards.
- View-only users can join and view Breakout Boards.
- Guest Collaborators and free users can participate in existing Breakout Boards.
- Participants will only see collaborators for the Breakout Board they are in.
- You can move over specific shapes from the Breakout Board to the main board.
- To add a single shape, copy the shape and paste it in the Main Board.
- To select multiple shapes, hold the Shift key while selecting shapes to copy, then paste in the Main Board.
- You can also add all content of a Breakout Board to the Main Board by dragging and dropping the thumbnail of a board from the Breakout Board panel onto the canvas.
To add a web link to an object:
- Select a shape.
- Click the link icon from the Context Toolbar.
- Paste the URL and click Apply.
- To change the shape to display a preview of the linked content, select Convert to Link Preview.
Link Preview
If you convert to Link Preview, a separate shape containing a thumbnail will be populated. You may see the following options in the Context Toolbar for the thumbnail:
- Refresh the thumbnail image(s)
- Navigate thumbnails will appear as arrows that will allow you to switch between the images, if there are more than one
- Extract thumbnails to extract the thumbnail image(s)
- Expand view if there is an iframe to display
Add a Web Link to text
To add a web link to specific text (whether in a text box or on an object), highlight the portion of the text that you would like linked and then follow the steps explained above — select the link icon from the Context Toolbar, paste in the URL, and hit “Apply.”
A blue line will appear under the selected text to indicate that a web link has been applied.
Trigger the Link
To trigger the link and open the linked webpage on a PC, press Shift + Ctrl and then click on the object or text that you applied a web link to. If you are using a Mac, press Shift + Command and then click on the object or text.
These instructions will also appear on your board if you hover over/click on an object that has a web link attached to it.
- Choose the Line option from the Primary Toolbar or press “L” on your keyboard, then click and drag your cursor across the canvas.
- To attach a line to a shape, you can:
Select the shape, click on the arrow in the upper right corner, position the line by moving your cursor across the canvas, and single click to attach it to the canvas or to another shape.
Move an independent line close to a shape, where it will automatically attach to the shape’s border.
- To attach a line to a shape, you can:
All formatting tools for lines are available in the Formatting Toolbar when a line is selected.
- Shape: Lucidspark offers three options for line shape - straight, curved, or elbow, which are available in the Shape dropdown menu. By default, new lines will have the curved shape.
Additionally, you can add more joints to elbow lines by clicking and dragging the solid blue dots along the line path. For curved lines, you can alter the depth and shape of the curve using the handlebars located at joints and arrowheads.
- Color: Simply choose a color from the color palette to apply it to your line. To choose a custom color, select the plus icon and use the slider and cursor to customize a color.
- Width: The thickness of a line can be adjusted by choosing the pixel size from the Width dropdown menu.
- Style: Make a line path solid or dashed by choosing a style option from the Style dropdown menu.
- Arrows: Choose from a variety of arrowheads for one or both ends of your line using the Arrow dropdown menu.
- CCSQ Support Central: Provides you with multi-program support to submit a new ticket, and track the status of an existing case, incident, or request. No login required. https://cmsqualitysupport.servicenowservices.com/ccsq_support_central
- ServiceNow Service Portal: Intended only for CMS employees and contractors. The portal provides self-service options for internal customers to report Security Incidents, submit Service Requests for tools or services offered to the internal QualityNet community, report an Incident, provide Approvals, or access internal Knowledge Base articles. The portal enables internal customers to track the status of tickets and requires a login. https://cmsqualitysupport.servicenowservices.com/sp_ess
- Service Center: For any Lucidspark related questions or questions relating to content on the QualityNet website, Please contact the Service Center.
- Phone: (866) 288-8914 (TRS:711)
- Slack: #help-service-center-sos
- Email: ServiceCenterSOS@cms.hhs.gov
- Hours of Operation: 24/7
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