- Created by Molly Wesley, last modified by Tricia Taylor on May 31, 2022
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Lucidspark is a virtual whiteboarding tool. With Lucidspark’s intuitive canvas, your team can collect and organize ideas — and then turn them into action. Lucidspark makes it easy to create a canvas from scratch or from a template, customize it to your liking, collaborate with your team, and put your ideas to work.
- Facilitate effective meetings, planning sessions, and workshops with the right balance of structure and flexibility.
- Ideate in real time with teammates.
- Provide feedback, organize and vote on your team’s ideas, and create action items.
Note: Lucidspark is currently in pilot mode and only available to a limited number of groups. More information on expanded availability will be posted here when it is released to the entire community
FAQs
Lucidspark is a virtual whiteboard where teams connect and convey their greatest ideas to light. The goal is to allow teams to brainstorm and share their ideas through teamwork and better organization.
Lucidchart is a web-based collaborative diagramming application that allows you to create and share technical diagrams. It also allows you to import environment information directly from sources such as AWS, and will automatically generate diagrams from that data. The goal is to allow teams to propel and visualize business ideas with clarity, collectively, and swiftly.
Pan: Right click + drag
Zoom with trackpad: Pinch fingers
Zoom with mouse: Press spacebar + scroll wheel
Mouse: Hold space key down + scroll wheel
Trackpad: Pinch two fingers
To create a new Breakout Board:
- Selectthe Breakout Board icon from the Primary Toolbar.
- Click the tile to “Add new breakout”.
A Breakout Board will be automatically labeled. To rename a board, join the board you’d like to update and type the new title in the upper left-hand corner.
To start the breakout session, select Start Breakout. The Breakout Boards panel will become visible to all participants and they'll be able to select a board to join, which will send them to a separate Lucidspark board.
You can also share a direct link to a Breakout Board. You can do this by selecting Copy direct link from the three-dot menu in the Breakout Board panel and from within a Breakout Board by selecting in the upper-right corner.
Note: Shareable Links will need to be enabled from the Main Board's Share settings to allow creation of and access to direct links.
When the session is over, select Call Back to bring everyone back to the Main Board. Participants can also navigate back to the main board themselves at any time by clicking in the upper-left side corner.
Coming Soon!
- CCSQ Support Central: Provides you with multi-program support to submit a new ticket, and track the status of an existing case, incident, or request. No login required. https://cmsqualitysupport.servicenowservices.com/ccsq_support_central
- ServiceNow Service Portal: Intended only for CMS employees and contractors. The portal provides self-service options for internal customers to report Security Incidents, submit Service Requests for tools or services offered to the internal QualityNet community, report an Incident, provide Approvals, or access internal Knowledge Base articles. The portal enables internal customers to track the status of tickets and requires a login. https://cmsqualitysupport.servicenowservices.com/sp_ess
- Service Center: For any Lucidspark related questions or questions relating to content on the QualityNet website, Please contact the Service Center.
- Phone: (866) 288-8914 (TRS:711)
- Slack: #help-service-center-sos
- Email: ServiceCenterSOS@cms.hhs.gov
- Hours of Operation: 24/7
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