QualityNet Mailer

QualityNet Mailer provides organizations with customizable discussion, notification, and distribution lists with easy-to-manage administration features to save you time and effort.

This CMS-sponsored solution was created for Application Development Organizations (ADOs) and contractors to communicate with large groups of program participants, stakeholders, and end-users.

QualityNet Mailer offers two types of lists:

Notification List: A simple, one-way communication. This distribution list allows an administrator to send news, meeting invites, surveys, and other information to large groups of subscribers.
Discussion List: Open, ongoing email conversations for organizations and groups. With this list, an administrator can review and release discussion comments or automate the process.

Lists can be set to either a public or private setting and are created by request. Public lists are offered for open subscriptions, while Private lists may be established to reach a more select group of participants and requires List Administrator approval to join.

All lists are available by subscription on the Sign Up for Email Updates page of QualityNet.

QualityNet Mailer provides organizations with customizable discussion, notification, and distribution lists with easy-to-manage administration features to save you time and effort.

This CMS-sponsored solution was created for Application Development Organizations (ADOs) and contractors to communicate with large groups of program participants, stakeholders, and end-users.

QualityNet Mailer offers two types of lists:

Notification List: A simple, one-way communication. This distribution list allows an administrator to send news, meeting invites, surveys, and other information to large groups of subscribers.
Discussion List: Open, ongoing email conversations for organizations and groups. With this list, an administrator can review and release discussion comments or automate the process.

Lists can be set to either a public or private setting and are created by request. Public lists are offered for open subscriptions, while Private lists may be established to reach a more select group of participants and requires List Administrator approval to join.

All lists are available by subscription on the Sign Up for Email Updates page of QualityNet.

Getting Started

Requesting Your QualityNet Mailer Role in HARP

If you do not yet have a HARP, EIDM, or EUA account, you will need to register for a HARP ID. For instructions on the HARP registration process, refer to the HARP page. (hyperlink to: https://qnetconfluence.cms.gov/display/HS/HARP)
Once the HARP account has been created, log into HARP and request a QualityNet Mailer role.
Select User Roles from the top of the page, then select Request a Role.
On the Select a Program page, select Headless Content Management (H-CMS)
Select the List Administrator role if you want to create and manage lists. If you're signing up to moderate an existing list, select the List Moderator user role.

We will review and approves role request and notify you via email when your request has been submitted and again when your role has been approved or denied.

Creating or Migrating a List

After your List Administrator role request has been submitted, you can create new lists and notifications or transfer existing ones by completing the HCQIS Email List Request form. Then submit the completed form to ESS_ADO_Support@ventera.com, and the QualityNet Mailer team will notify you once the list has been created.

Subscribing to a List

To subscribe to a Notification or Discussion list, select the Public or Private list tab on the signup page and select checkboxes for the lists you want to subscribe to and submit your request. You will then receive an email with instructions on how to confirm your subscription. Private lists require approval from the List Administrator before the confirmation email is sent.

Definitions

CMS approver - must be CMS COR, security official, product owner
List Administrator - authenticated user (requires HARP account), with privileges to:
- add/remove list members
- approve new list members (private lists)
- create, send email messages to list members (Notification lists)
HARP ID - established during registration for HCQIS Access Roles and Profile (HARP) account, available at: https://harp.cms.gov/register/profile-info
List name - typically refers to program/topic; subject to editing (approximately 110-character limit)
List description - for use on list sign-up page to assist potential subscribers in selection process
Notification list - available via subscription; for distribution of CMS-approved messages to list members
Discussion list - available via subscription; any list member may create message, which is distributed to all list members
Public list - open to anyone, via subscription (available from QualityNet.cms.gov) or addition by List Administrator
Private list - open to defined (restricted) group; membership request approved by List Administrator

QualityNet Mailer provides organizations with customizable discussion, notification, and distribution lists with easy-to-manage administration features to save you time and effort.

This CMS-sponsored solution was created for Application Development Organizations (ADOs) and contractors to communicate with large groups of program participants, stakeholders, and end-users.

QualityNet Mailer offers two types of lists:

Notification List: A simple, one-way communication. This distribution list allows an administrator to send news, meeting invites, surveys, and other information to large groups of subscribers.
Discussion List: Open, ongoing email conversations for organizations and groups. With this list, an administrator can review and release discussion comments or automate the process.

Lists can be set to either a public or private setting and are created by request. Public lists are offered for open subscriptions, while Private lists may be established to reach a more select group of participants and requires List Administrator approval to join.

All lists are available by subscription on the Sign Up for Email Updates page of QualityNet.

QualityNet Mailer provides organizations with customizable discussion, notification, and distribution lists with easy-to-manage administration features to save you time and effort.

This CMS-sponsored solution was created for Application Development Organizations (ADOs) and contractors to communicate with large groups of program participants, stakeholders, and end-users.

QualityNet Mailer offers two types of lists:

Notification List: A simple, one-way communication. This distribution list allows an administrator to send news, meeting invites, surveys, and other information to large groups of subscribers.
Discussion List: Open, ongoing email conversations for organizations and groups. With this list, an administrator can review and release discussion comments or automate the process.

Lists can be set to either a public or private setting and are created by request. Public lists are offered for open subscriptions, while Private lists may be established to reach a more select group of participants and requires List Administrator approval to join.

All lists are available by subscription on the Sign Up for Email Updates page of QualityNet.

Getting Started

Requesting Your QualityNet Mailer Role in HARP

If you do not yet have a HARP, EIDM, or EUA account, you will need to register for a HARP ID. For instructions on the HARP registration process, refer to the HARP page. (hyperlink to: https://qnetconfluence.cms.gov/display/HS/HARP)
Once the HARP account has been created, log into HARP and request a QualityNet Mailer role.
Select User Roles from the top of the page, then select Request a Role.
On the Select a Program page, select Headless Content Management (H-CMS)
Select the List Administrator role if you want to create and manage lists. If you're signing up to moderate an existing list, select the List Moderator user role.

We will review and approves role request and notify you via email when your request has been submitted and again when your role has been approved or denied.

Creating or Migrating a List

After your List Administrator role request has been submitted, you can create new lists and notifications or transfer existing ones by completing the HCQIS Email List Request form. Then submit the completed form to ESS_ADO_Support@ventera.com, and the QualityNet Mailer team will notify you once the list has been created.

Subscribing to a List

To subscribe to a Notification or Discussion list, select the Public or Private list tab on the signup page and select checkboxes for the lists you want to subscribe to and submit your request. You will then receive an email with instructions on how to confirm your subscription. Private lists require approval from the List Administrator before the confirmation email is sent.

Definitions

CMS approver - must be CMS COR, security official, product owner
List Administrator - authenticated user (requires HARP account), with privileges to:
- add/remove list members
- approve new list members (private lists)
- create, send email messages to list members (Notification lists)
HARP ID - established during registration for HCQIS Access Roles and Profile (HARP) account, available at: https://harp.cms.gov/register/profile-info
List name - typically refers to program/topic; subject to editing (approximately 110-character limit)
List description - for use on list sign-up page to assist potential subscribers in selection process
Notification list - available via subscription; for distribution of CMS-approved messages to list members
Discussion list - available via subscription; any list member may create message, which is distributed to all list members
Public list - open to anyone, via subscription (available from QualityNet.cms.gov) or addition by List Administrator
Private list - open to defined (restricted) group; membership request approved by List Administrator

System Status

OPERATIONAL

Need Help ?

For questions, please reach out to the QualityNet Support Services at:

Phone: (866) 288-8914 (TRS:711)

Slack: #help-service-center-sos

Email: ServiceCenterSOS@cms.hhs.gov

Hours of Operation: 24/7