HCD Process

HCD follows a series of well defined methods for analysis, design, and evaluation of hardware, software, and web interfaces. The HCD process is iterative, generally predictable, and repeatable. Research, design, and evaluation steps are built in from the first stage of each project, and they continue throughout to implementation.

Learn about the steps and methods used at each phase of the Human-Centered Design process.

INITIATE PHASE

Create a shared understanding of the problem that you're trying to solve; Who, What, Where and How

IMMERSE PHASE

Gain empathy by talking to and observing your customers.

SYNTHESIZE PHASE

Sense-making by gathering available research, data, information to find themes, organizing into patterns and discovering insights.

IDEATE PHASE

Ideas without limits.

PROTOTYPE PHASE

Reduce your ideas to those that are desirable, feasible and viable, and make as interactive as possible so you can get feedback about the experience.

IMPLEMENT PHASE

You are not done. Continue to iterate, refine and enhance based on user feedback and metrics

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