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Better Together: Achieving great outcomes with Lean, Agile, and Human-Centered Design

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. The goal of this training is to discuss how teams can thoughtfully share these responsibilities and achieve a balanced approach to delivery.


  • Duration: 1 day; 10:00 a.m. - 3:00 p.m. EST on both days
  • Level: Introductory 
  • Class type: Remote
  • Objectives: Understand how CCSQ implements lean, agile, and human-centered design via the SAFe model, recognize the complementary value proposition of lean, agile, and human-centered design philosophies, empower teams to apply an agile mindset when faced with program challenges, apply multiple alternatives for team structures to aid in delivering solutions quickly with low costs and engage with the Centers of Excellence to help programs achieve their objectives. 

Upcoming Sessions:

  • Tuesday, ; 1:00 pm - 3:00 pm EST 

Contact us at HCD@cms.hhs.gov for questions about the training.

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