Measuring the Customer Experience

CHELSEA HUNT
Chelsea is a Senior Design Strategist with the CCSQ Human-Centered Design Center of Excellence (HCD CoE). Chelsea has leveraged data-driven, design thinking methodologies to develop strategies and architectures for over 20 large-scale digital experiences in the fields of healthcare, science, and policy research. In 2016, Chelsea earned her Master of Science in Human-Centered Computing from the University of Maryland, where she studied as a Computing Research Association scholar.