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The Human-Centered Design Center of Excellence works closely with CCSQ and ISG to guide, support, and foster the adoption and maturation of human-centered design practices. To achieve this, they empower CMS stakeholders to innovate by providing consumer-first research and design thinking strategies and solutions. The team offers training for everyone in the Center, both federal employees and contractor partners.

Upcoming Training

Training Courses

Group Based Training

Can't make

an upcoming training or wish we could offer something specifically for your team? We can tailor learning for teams. Our custom plans and group trainings foster mutual understanding and collaborative HCD application. Let's chat. Reach out to us today!

Foundational Learning Path

Although the CCSQ Centers of Excellence offers a broad catalog of short and long-form trainings on lean, agile, and human-centered design topics of interest, CCSQ recommends taking the following core courses so that all employees and contractor-partners gain greater alignment by putting into practice the key principles of these philosophies:

•  Agility Foundations (All CCSQ)

•  Introduction to Human-Centered Design (All CCSQ)

•  Better Together: Achieving Great Outcomes with Lean, Agile, and HCD (ISG Only)