Usability studies often include tasks for participants to complete, which are then ranked for perceived difficulty. However, these rankings are often subjective and non-standardized across studies conducted within the same team.
To learn how we might improve task ratings' reliability, we will welcome a special guest speaker Ann M. Aly, a social scientist and UX researcher. Ann will share a 5-level rubric her team created to assess task difficulty for task factors contributing to (non)completion.
CCSQ 2nd Annual World Usability Day will feature an open-house format on Zoom so you can join the sessions that align with your interests and schedule. Visit the event site to learn more and register.