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FileCloud allows users to access, share, and sync files and documents while operating within the HCQIS Cloud. It provides fast, reliable, and secure connectivity to files and documents. (FileCloud User Guide) Features include: File Management: Create new folders, delete files and folders, and explore your files from anywhere Preview: Preview documents and PDFs Multiple Application Support: Open your downloaded files using other installed applications File Versioning: Collaborate effectively using unlimited automatic file versioning |
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| title | Who will get FileCloud? |
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The following organizations have been approved to receive access to FileCloud: - 12th Statement of Work (SOW) NQIIC TO1
- 12th Statement of Work (SOW) BFCCs
- 12th Statement of Work DVAC (NAS Support contractors) and
- 11th SOW ESRD Networks and ESRD NCC contractors (TBD)
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| title | Requesting a FileCloud User Role |
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Once you have created your HARP account (For instructions on the process, refer to the HARP page), or if you have an EIDM account, the next step is to request the QualityNet FileCloud User role.
Step 1: Login to your HARP account which will take you to your User Profile. From there, select “User Roles”
Step 2: Request a role
Step 3: Select the "QualityNet-FileCloud" Program
Step 4: Select your Organization
Step 5: Select the FileCloud Member role (Security Officer (SO), User, or Viewer)
Step 6: Submit for approval. Your request will be routed to the appropriate SO. You will be notified via email when your role has been approved.
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| title | Navigating HCQIS FileCloud |
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Video coming soon! |
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| title | Need Help ? |
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Feel free to contact the service desk @ 866-288-8914 or via email at qnetsupport@hcqis.org if you need assistance. Business hours are 7 am- 7 pm CDT Monday through Friday. |
FAQs
GENERAL | ACCESS | WORKING IN FILECLOUD
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| title | General |
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FileCloud allows users to access, share, and sync files and documents while operating within the HCQIS Cloud. It provides fast, reliable, and secure connectivity to files and documents. Features include: File Management: Create new folders, delete files and folders, and explore your files from anywhere Preview: Preview documents and PDFs Multiple Application Support: Open your downloaded files using other installed applications File Versioning: Collaborate effectively using unlimited automatic file versioning |
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| title | Who is eligible for FileCloud? |
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The following organizations have been approved to receive access to FileCloud: - 12th Statement of Work (SOW) NQIIC TO1
- 12th Statement of Work (SOW) BFCCs
- 12th Statement of Work DVAC (NAS Support contractors) and
- 11th SOW ESRD Networks and ESRD NCC contractors (TBD)
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| title | Who is my Security Officer (SO)? |
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Your security officer is the person designated by a line of business (LoB) or other CMS contractor who has the authority to approve requests for FileCloud access. |
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| title | Access |
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| title | How do I register for a HARP account? |
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For instructions on how to register for a HARP account, visit the HARP page. |
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| title | How do I request access to FileCloud? |
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Users must register for a HARP ID. Once the HARP account has been created, log into HARP and request a QualityNet FileCloud account via a HARP User Role. (See "Requesting a User Role" process above.) For additional information regarding HARP ID's and instructions on this process, visit the HARP page. |
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| title | Do I need a HARP ID to gain access to FileCloud? |
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Yes, a HARP ID is required to access the FileCloud application. For instructions on this process, visit the HARP page. |
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| title | Will my active directory credentials allow access to FileCloud? |
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No, you must use your HARP ID in order to access FileCloud. |
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| title | Will I be able to access FileCloud from my mobile device? |
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Per CMS request, FileCloud users will not be able to access the application from mobile devices. |
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| title | Can I access my files without an internet connection? |
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Answer |
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| title | Working in FIlecloud |
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| title | Can deleted files be recovered? |
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Answer 1 |
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| title | How would I migrate my current files into Filecloud? |
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Answer 2 |
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| title | Are documents stored under “My Files” visible to anyone on my team? |
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Answer 3
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