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Image Removed FileCloud allows users to access, share, and sync files and documents while operating within the HCQIS Cloud. It provides fast, reliable, and secure connectivity to files and documents from both local and portable Windows devices. (FileCloud User Guide) Features include: Remote File Access: Browse files and documents, download them locally, edit them and re-upload them back File Management: Create new folders, delete files and folders, and explore your files from anywhere Preview: Preview documents and PDFs Offline Access: Download files directly to your device and access them offline Multiple Application Support: Open your downloaded files using other installed applications File Versioning: Collaborate effectively using unlimited automatic file versioning |
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title | Who will get FileCloud? |
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The following organizations have been approved to receive access to FileCloud:
- 12th Statement of Work (SOW) NQIIC TO1
- 12th Statement of Work (SOW) BFCCs
- 12th Statement of Work DVAC (NAS Support contractors) and
- 11th SOW ESRD Networks and ESRD NCC contractors (TBD)
Any other organizations who wish to use FileCloud should submit their request to their Contracting Officer's Representative (COR). Panel |
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title | Requesting a FileCloud User Role |
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Once you have created your HARP account (For instructions on the process, refer to the HARP page), or if you have an EIDM account, the next step is to request the QualityNet FileCloud User role. Expand the steps below to view the process.
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title | Step 1: Login to your HARP account which will take you to your User Profile. From there, select “User Roles” |
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title | Step 2: Request a role |
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title | Step 3: Select the QualityNet FileCloud Program. |
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title | Step 4: Select your Organization. |
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title | Step 5: Select the FileCloud Member role. |
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title | Step 6: You will be notified via email when your role has been approved. |
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Once your role has been approved by your SO, you will then have access to FileCloud. |
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title | Navigating HCQIS FileCloud |
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Video coming soon! |
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title | Need Help ? |
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Feel free to contact the service desk @ 866-288-8914 or via email at qnetsupport@hcqis.org if you need assistance. Business hours are 7 am- 7 pm CDT Monday through Friday. |
FAQs
GENERAL | ACCESS | WORKING IN FILECLOUD
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General | General | Panel |
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title | General |
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FileCloud allows users to access, share, and sync files and documents while operating within the HCQIS Cloud. It provides fast, reliable, and secure connectivity to files and documents from both local and portable Windows devices. Features include: File Management: Create new folders, delete files and folders, and explore your files from anywhere Preview: Preview documents and PDFs Multiple Application Support: Open your downloaded files using other installed applications File Versioning: Collaborate effectively using unlimited automatic file versioning |
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title | Who is eligible for FileCloud? |
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FileCloud will be available to users with a HARP account? |
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title | Who is my Security Officer (SO)? |
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Your security officer is the person designated by a line of business (LoB) or other CMS contractor who has the authority to approve requests for FileCloud access. |
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Access | Access | Panel |
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title | Access |
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title | How do I register for a HARP account? |
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For instructions on how to register for a HARP account, visit the HARP page. |
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title | How do I request access to FileCloud? |
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Users must register for a HARP ID. Once the HARP account has been created, log into HARP and request a QualityNet FileCloud account via a HARP User Role. After obtaining a HARP ID, provide that to your security officer (SO) and you’ll be granted access to the FileCloud web application. For instructions on this process, visit the HARP page. |
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title | Do I need a HARP ID to gain access to FileCloud? |
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Yes, a HARP ID is required to access the FileCloud application. For instructions on this process, visit the HARP page. |
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title | Will my active directory credentials allow access to FileCloud? |
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Inform your Security Officer (SO) after successfully logging into the FileCloud web application, and they will let you know when you’ll be able to access your team’s folder. |
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title | Will I be able to access FileCloud from my mobile device? |
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Per CMS request, FileCloud users will not be able to access the application from mobile devices. |
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title | Can I access my files without an internet connection? |
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title | Working in FIlecloud |
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title | Can deleted files be recovered? |
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Answer 1 |
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title | How would I migrate my current files into Filecloud? |
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Answer 2 |
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title | Are documents stored under “My Files” visible to anyone on my team? |
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Answer 3