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HCD is a creative approach to problem solving via a repeatable process. Think of these methods as a guide for your HCD journey, ensuring you are putting people first when solving difficult business problems.
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A Persona is a fictitious chcing a segment of real-world people impacted by your product, service or policy. It is based on information gathered via research, both qualitative and quantitative. A persona relays an individual’s needs and goals, defining the crux of who they are. The HCD CoE offers QualityNet (QNet) enterprise personas for teams to leverage so they can make informed decisions that impact their target customers.
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What is the HCD CoE team reading? Get more information about the following resources: |
HCD follows a series of well defined methods for analysis, design, and evaluation of hardware, software, and web interfaces. The HCD process is iterative, generally predictable, and repeatable. Research, design, and evaluation steps are built in from the first stage of each project, and they continue throughout to implementation.
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methods used at each phase of the Human-Centered Design process |
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Implement Phase
In this Section:
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as well as an introduction to design thinking.
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