ISG Contract Onboarding Services Lifecycle

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titleWelcome


TAQIL User Collaboration
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WELCOME

Welcome to the Health Care Quality Information Systems (HCQIS) QualityNet Community. As a part of the HCQIS QualityNet Community, your organization has you have been granted access to several tools that are a part of our QualityNet IT Services tool suite. These tools are being used to assist with supporting the ESRD Treatment Choices model through the development of the Kidney Transplant Learning Collaborative (KTLC). 

  • HARP

  • AtlassianConfluence

  • Managed File Transfer (MFT)

  • Slack

For instructions on how to request access to the above referenced tools, navigate to the Getting Started tab. 

Training resources and videos as well as downloadable handouts for getting started are provided for each service tool under the QualityNet IT Services tab. For a complete description of all services offered to the community and instructions on how to gain access, refer to QualityNet Communications Hub Resources tab. 




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titleGetting Started


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KTLC Participants
KTLC Participants




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titleHARP


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HARP

HCQIS Access Roles and Profile (HARP) is a secure identity management portal provided by the Centers for Medicare and Medicaid Services (CMS). Creating an account via HARP provides users with a user ID and password that can be used to sign into many CMS applications. It also provides a single location for users to modify their user profile, change their password, update their challenge question, and add and remove two-factor authentication devices.


Training Resources:

About HARP

Getting Started with HARP

Requesting a User Role

Security Official Role

Frequently Asked Questions

Training Videos:

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titleVideo: Getting My HARP ID

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titleVideo: HARP User Profile

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Training Videos

Frequently Asked Questions






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Confluence

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titleAtlassian

Getting Started with

Atlassian

This briefly and succinctly describes the essential steps to getting started with QualityNet Atlassian

Step 1:Get HARP ID. For instructions on the process, refer to the HARP page.

Step 2: Once the HARP account has been created, log in to HARP and request an Atlassian User Role.

  • For general instructions on this process, visit the HARP page. 
  • For Security Official (SO) specific instructions, see SO section below.

Step 3: The organization's SO approves the user role request.

Step 4: User can access

Confluence

and Jira after a 24 hour period following the confirmation email.

Step 1: Once the HARP account has been created, log into HARP and request a QualityNet Atlassian entitlement via a HARP User Role. 

    • Select User Roles from the top of the page, and select Request a Role.
    • Select QualityNet Atlassian.
    • Select your Organization.
    • Select a QualityNet Atlassian user role (choose one)
      • Standard Atlassian User
      • Security Official (SO)

Step 2: The organization's Security Official reviews and approves/denies the user role request. You will be notified via email that your request has been submitted, and again when your role has been approved or denied.

Step 3: Log into Jira at https://qnetjira.cms.gov and Confluence at https://qnetconfluence.cms.gov using your HARP credentials.

After your first login to QualityNet Confluence or Jira, you may need to wait for up to 24 hours to have full access to view your content.

Resources

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Atlassian

QualityNet Atlassian is a collection of collaboration and planning services available to CMS, CMS contractors, and CMS stakeholders. The Atlassian Suite includes the following tools:

  • Jira: A work management system designed around the way software development and Agile teams do work, which provides the ability for individuals and teams to create, manage, and track tasks.  
    • Confluence: A

    QualityNet Confluence is a

    group collaboration and content management tool that provides content spaces with blog and repository functionality

    .

    QualityNet Jira and Confluence are accessed with a user's HARP credentials.

    Training Resources:

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    titleREQUESTING A USER ROLE
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    titleACCESSING JIRA AND CONFLUENCE

    Jira and Confluence can be accessed by visiting their direct URLs as listed above, or by navigating to the Okta portal at https://idm.cms.gov.

    Step 1: Navigate to https://idm.cms.gov.

    Step 2: Log in with your HARP credentials.

    Step 3: You will see a page with various tiles for each of the applications you have access to through the Okta portal. Click on the Jira or Confluence tiles to get started.

    Note: The Okta portal will log you out after 30 minutes of inactivity. Jira and Confluence both have timeout periods of two hours. If you are logged out of Okta after a 30 minute period of inactivity, you will not be logged out of Jira and Confluence until you have been inactive for two hours in either application. See below for more details.

    Jira Tip Sheet

    Confluence Tip Sheet

    QNASK Space - Your one-stop-shop for the most current news and reference material on the QualityNet Atlassian tool suite.

    QNASK Blog - A stream of blog posts about features of the QualityNet Atlassian tool suite and upcoming updates.

    QualityNet Atlassian Overview Training - A high-level overview of QualityNet Confluence and Jira and how to access the QualityNet Atlassian tool suite.

    Frequently Asked Questions







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    MFT

    Managed File Transfer ("MFT") refers to a software or a service that manages the secure transfer of data from one computer to another through a network (e.g., the Internet). MFT is a managed file transfer solution that automates and secures file transfers using a centralized enterprise-level approach.  MFT is a comprehensive solution that will manage file transfer, file sharing, secure FTP, and automation needs through a single interface. MFT is the Enterprise Services replacement for Axway Data Exchange.Managed File Transfer (MFT) provides ) provides the ability to transfer files securely to another user. Users must be registered in HARP and have an MFT MFT Web User  role role approved to send and receive files. Non-Authenticated functions allows a file to be sent from a registered user to a non-registered user.  In addition, elevated permissions can be granted as Administrators to perform development work or request designation as a Security Official. Instructions for obtaining these roles are below.  

    Training Resources:

    About MFT

    Getting Started with MFT

    MFT User Web Guide

    MFT End User Guide

    Resources

    Frequently Asked Questions



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    Slack

    Slack is a digital based collaboration platform that allows you to connect with individuals as well as groups within the CCSQ Community using a variety of different methods including: Channels, Direct Messaging, Voice Calls, Screen Share, File Sharing and more.

    CCSQ QualityNet Slack is HARP (CMS Okta) integrated. If you plan to use QualityNet Slack, first obtain a HARP ID and then submit a request for a QualityNet Slack user role. The Security Official (SO) within your organization will review and approve the role request.

    Training Resources:

    About Slack

    Getting Started with Slack

    Security Guidelines

    • PHI/PII shall never be shared within Slack. If this occurs, a Security Incident should be opened immediately.
    • CCSQ QualityNet Slack users shall be mindful of the type of content that is made publicly Vs. within private channels.
    • CCSQ QualityNet Slack is available on mobile devices. However, users should NOT download files on personal mobile devices as this may violate HCQIS CFE policies.
    ONLY CMS approved Slack application (plug-ins) will be made available. To request an application please follow #app-requests on your Slack Dashboard

    Resources

    Frequently Asked Questions













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    titleNeed Help ?

    If you have any issues logging in, please contact the Service Center at 1-866-288-8914 (TTY: 711), via email at ServiceCenterSOS@cms.hhs.gov or via QualityNet Slack at #help-service-center-sos

















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