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HCD

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Training

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The

premise of 

Human-Centered

Design is to seek to understand your customer. What does it look like to involve your customer throughout the process of creating products, services, and policies that impact them?The HCD Center of Excellence provides training opportunities and resources to help you be more successful in your role supporting the mission of CMS

Design Center of Excellence works closely with CCSQ and ISG to guide, support, and foster the adoption and maturation of human-centered design practices. To achieve this, they empower CMS stakeholders to innovate by providing consumer-first research and design thinking strategies and solutions. The team offers training for everyone in the Center, both federal employees and contractor partners.

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Upcoming

Events

Training

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HCD Upcoming EventsTraining Only
HCD Upcoming EventsTraining Only

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Event Types

Training Courses

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Group-Based Training

Image AddedCan't make an upcoming training or wish we could offer something specifically for your team? Look no further! We can tailor learning for teams. Our custom plans and group trainings foster mutual understanding and collaborative HCD application. Let's chat. Reach out to us today!

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Watch short videos to learn about the methods used at each phase of the Human-Centered Design process as well as an introduction to design thinking.  


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HCD Testimonials
HCD Testimonials

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Foundational Learning Path

Although the CCSQ Centers of Excellence offers a broad catalog of short and long-form trainings on lean, agile, and human-centered design topics of interest, CCSQ recommends taking the following core courses so that all employees and contractor-partners gain greater alignment by putting into practice the key principles of these philosophies:

  Agility Foundations (All CCSQ)

  Introduction to Human-Centered Design (All CCSQ)

  UX & Agile for Software Development (ISG Only) 

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HCD Contact
HCD Contact



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