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FileCloud allows users to access, share, and sync files and documents while operating within the HCQIS Cloud. It provides fast, reliable, and secure connectivity to files and documents from both local and portable Windows devices. (FileCloud User Guide)

Features include:

Remote File Access: Browse files and documents, download them locally, edit them and re-upload them back File Management: Create new folders, delete files and folders, and explore your files from anywhere

Preview: Preview documents and PDFs

Offline Access: Download files directly to your device and access them offline

Multiple Application Support: Open your downloaded files using other installed applications

File Versioning: Collaborate effectively using unlimited automatic file versioning

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title	Who will get FileCloud?

The following organizations have been approved to receive access to FileCloud:

12th Statement of Work (SOW) NQIIC TO1
12th Statement of Work (SOW) BFCCs
12th Statement of Work DVAC (NAS Support contractors) and
11th SOW ESRD Networks and ESRD NCC contractors (TBD)

Any other organizations who wish to use FileCloud should submit their request to their Contracting Officer's Representative (COR).

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Step 1: Login to your HARP account which will take you to your User Profile. From there, select “User Roles”

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Step 2: Request a role

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Step 3: Select the "QualityNet-FileCloud" Program

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Step 4: Select your Organization

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Step 5: Select the FileCloud Member role

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(Security Officer (SO), User, or Viewer)

Step 6: Submit for approval. Your request will be routed to the appropriate SO. You will be notified via email when your role has been approved.

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title	Requesting a FileCloud User Role

Once you have created your HARP account (For instructions on the process, refer to the HARP page), or if you have an EIDM account, the next step is to request the QualityNet FileCloud User role. Expand the steps below to view the process.

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Once your role has been approved by your SO, you will then have access to FileCloud.

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title	Navigating HCQIS FileCloud

Video coming soon!

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title	Need Help ?

Feel free to contact the service desk @ 866-288-8914 or via email at qnetsupport@hcqis.org if you need assistance.

Business hours are 7 am- 7 pm CDT Monday through Friday.

FAQs

GENERAL | ACCESS | WORKING IN FILECLOUD

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	General
	General

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title	General

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title	What is FileCloud?

FileCloud allows users to access, share, and sync files and documents while operating within the HCQIS Cloud. It provides fast, reliable, and secure connectivity to files and documents from both local and portable Windows devices.

Features include:

File Management: Create new folders, delete files and folders, and explore your files from anywhere

Preview: Preview documents and PDFs

Multiple Application Support: Open your downloaded files using other installed applications

File Versioning: Collaborate effectively using unlimited automatic file versioning

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title	Who is eligible for FileCloud?

FileCloud will be available to users with a HARP account?

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title	Who is my Security Officer (SO)?

Your security officer is the person designated by a line of business (LoB) or other CMS contractor who has the authority to approve requests for FileCloud access.

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	Access
	Access

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title	How do I register for a HARP account?

For instructions on how to register for a HARP account, visit the HARP page.

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title	How do I request access to FileCloud?

Users must register for a HARP ID. Once the HARP account has been created, log into HARP and request a QualityNet FileCloud account via a HARP User Role. After obtaining a HARP ID, provide that to your security officer (SO) and you’ll be granted access to the FileCloud web application. (See "Requesting a User Role" process above.)

For additional information regarding HARP ID's and For instructions on this process, visit the HARP page.

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title	Do I need a HARP ID to gain access to FileCloud?

Yes, a HARP ID is required to access the FileCloud application. For instructions on this process, visit the HARP page.

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title	Will my active directory credentials allow access to FileCloud?

Inform your Security Officer (SO) after successfully logging into the FileCloud web application, and they will let you know when you’ll be able to access your team’s folderNo, you must use your HARP ID in order to access FileCloud.

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title	Will I be able to access FileCloud from my mobile device?

Per CMS request, FileCloud users will not be able to access the application from mobile devices.

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title	Can I access my files without an internet connection?

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title	How do I login to FileCloud?

Login to FileCloud at https://filecloud.hcqis.org using your HARP credentials

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	Working

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title	Working in FIlecloud

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title	Can deleted files be recovered?

Answer 1

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title	How would I migrate my current files into Filecloud?

Answer 2

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title	Are documents stored under “My Files” visible to anyone on my team?

Answer 3

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