QualityNet IT Services

Versions Compared

Old Version 79

changes.mady.by.user Angel Tucker

Saved on

compared with

New Version 80

changes.mady.by.user Molly Wesley

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Section

Slack is a collaboration tool that will be available for use within the HCQIS Community on November 18, 2019. Slack will be HARP integrated, thus leveraging a different user account than what is currently used to access the HCQIS Atlassian tool suite.

If you plan to use QualityNet Slack, you must obtain a HARP ID and submit a request for a QualityNet Slack user role. The Security Official within your organization will review and approve the request



Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleWho Will Get Slack?

HCQIS Atlassian users are the initial group of people authorized to access HCQIS Slack. The criteria for additional groups to be given access in the future is being evaluated by CMS.

QUICK START GUIDE

This briefly and succinctly describes the essential steps to getting started with Slack

Step 1: Register for a HARP ID. For instructions on the process, refer to the HARP page.

Step 2: Once the HARP account has been created, log into HARP and request a Slack account via a HARP User Role. On November 18th, you can follow the instructions below to submit this request.

Step 3: The organization's Security Official approves the user role request.

Step 4: User can access Slack via https://hcqis.slack.com using HARP credentials



Anchor
Role
Role

Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleREQUESTING THE SLACK USER ROLE

Once you have created your HARP account (For instructions on the process, refer to the HARP page), or if you have an EIDM account, the next step is to request the QualityNet lack Slack User role. Expand the steps below to view the process.


Expand
titleStep 1: Login to your HARP account which will take you to your User Profile. From there, select “User Roles”



Expand
titleStep 2: Request a role


Expand
titleStep 3: Select the QualityNet SLACK Program.


Expand
titleStep 4: Select your Organization.


Expand
titleStep 5: Select the Slack Member role.


Expand
titleStep 6: You will be notified via email when your role has been approved.

Once your role has been approved by your SO, you will then have access to Slack.





Livesearch
spaceKeyHS
placeholderSearch


Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleVideo: Getting Started

Coming Soon


Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleUser Resources

Coming Soon


Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleNeed Help ?

Please contact the HIDS Slack team via email at HCQIS-Ops-Tools@hcqis.org with any Slack-related questions.





FAQs

GENERAL  |  ACCESS  |  WORKING IN SLACK  |  SLACK & HIPCHAT


Anchor
General
General

Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleGeneral


Expand
titleWhat is Slack?

Slack is an instant messaging tool being introduced into the HCQIS environment on November 18th, 2019. Learn more about Slack here.


Expand
titleWho will be granted access to Slack?

HCQIS Atlassian users are the only individuals eligible to receive access to HCQIS Slack at this time. Criteria for additional users to receive access in the future is being evaluated by CMS.


Expand
titleWill the HCQIS instance of Slack integrate with the Office of Information Technology (OIT) instance of slack?

There is the possibility to have shared channels between the HCQIS and OIT instances of Slack in the future; however, the initial delivery of HCQIS Slack will not include shared channels across CMS.




Anchor
Access
Access

Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleAccess


Expand
titleHow do I register for a HARP account?

For instructions on how to register for a HARP account, visit the HARP page.


Expand
titleHow do I request access to Slack?

Upon the Go Live date of November 18th, register for a HARP ID. Once the HARP account has been created, log into HARP and request a QualityNet Slack account via a HARP User Role. For instructions on this process, visit the HARP page. 


Expand
titleHow do I log into Slack?

Log into Slack at https://hcqis.slack.com using your HARP credentials.



Anchor
Working
Working

Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleWorking in Slack


Expand
titleWhat Slack training resources are available to me?

There are many ways in which HCQIS Slack users can get training and help on learning Slack and getting the most out of the tool. Options include:

  • Slackbot:  This is a tool to assist on how to do something in Slack by asking Slackbot a question or entering keyword(s).  Slackbot will provide an answer or suggest articles from the Slack Help Center.
  • Slack Foundry: This is a training app for Slack installed on the HCQIS instance of Slack. It provides integrative tutorials to help your team get the most out of slack.
  • Slack Tips: Learn how your team can get more out of Slack. Review documented tips on topics ranging from Slack Basics to Cross-Functional Collaboration.
  • Slack Channels: Send questions and comments to the HCQIS Slack team via the following Slack channels: Announcements-cms-hcqis and Slack-help

Additional training is being developed by the HCQIS Slack team, and more information will be available soon regarding how to participate.




Anchor
Hipchat
Hipchat

Panel
borderColor#4A154B
titleColor#ffffff
borderWidth1
titleBGColor#4A154B
borderStylesolid
titleSlack & HipChat


Expand
titleWill HCQIS Slack integrate with HCQIS Atlassian like HipChat does?

Slack has the ability to integrate with Atlassian in the future; however, the initial delivery will not provide direct integration. 


Expand
titleCan I easily migrate my content from HipChat to Slack?

There will be no migration of content from HipChat to Slack. If you are interested in archiving your current HipChat content before HipChat is discontinued, contact the PM3 Atlassian Support Team at PM3AtlassianSupport@tantus.hcqis.org for assistance. 


Expand
titleMy team still uses HipChat on a daily basis. Do we need to migrate over to Slack?

We no longer have the ability to add users to HipChat as of July 26, 2019; however, the product will continue to function through June 2020. 








...