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Section

This section is an introduction about Slack. The following is information which is placeholder text but could also be used to help populate this section. However it is not approved for use and thus only serves as placeholder text in this instance.

Slack is a collaboration tool that will be available for use within the HCQIS Community on November 18, 2019. Slack will be HARP integrated, thus leveraging a different user account than what is currently used to access the HCQIS Atlassian tool suite.

If you plan to use HCQIS Slack, you must obtain a HARP ID and submit a request for a Slack user role. During the initial rollout you can submit your request for a Slack user role by providing your HARP ID to your Security Point of Contact (SPOC) by November 5th . Your SPOC will work with the Slack team for the bulk assignment of Slack roles to eligible users.  Email communications with detailed instructions will be distributed in late October 2019.




QUICK START GUIDE

This briefly and succintly describes the essential steps to getting started with Slack

Step 1: Get HARP ID

Step 2:

Step 3:

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titleWho Will Get Slack?

HCQIS Atlassian users are the initial group of people authorized to access HCQIS Slack. The criteria for additional groups to be given access in the future is being evaluated by CMS.

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titleVideo: Getting Started

This will have an embedded video regarding getting started with SlackComing Soon


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titleUser Resources

This will include links to the user resources for Slack including a Tip Sheet

  • User Resource 1
  • User Resource 2
    • User Resource 3

    Coming Soon


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    titleNeed Help ?

    Please contact the HIDS Slack team via email at HCQIS-Ops-Tools@hcqis.org with any Slack-related questions.


    FAQs

    GENERAL  |  ACCESS  |  WORKING IN SLACK  |  SLACK & HIPCHAT



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    General
    General
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    titleQuestion 1What is Slack?

    Slack is an instant messaging tool being introduced into the HCQIS environment on November 18th, 2019. Learn more about Slack here.


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    titleWho will be granted access to Slack?

    HCQIS Atlassian users are the only individuals eligible to receive access to HCQIS Slack at this time. Criteria for additional users to receive access in the future is being evaluated by CMS.Answer 1


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    titleQuestion 2Will the HCQIS instance of Slack integrate with the Office of Information Technology (OIT) instance of slack?

    There is the possibility to have shared channels between the HCQIS and OIT instances of Slack in the future; however, the initial delivery of HCQIS Slack will not include shared channels across CMS.Answer 2




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    Access
    Access
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    titleHow do I register for a HARP account?

    For instructions on how to register for a HARP account, visit the HARP page.


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    titleQuestion 1If I miss the November 5th date for the bulk assignment of the Slack role in HARP, how do I request access to Slack?

    Upon the Go Live date of November 18th, register for a HARP ID. Once the HARP account has been created, log into HARP and request a Slack account via a HARP User Role. For instructions on this process, visit the HARP page. Answer 1


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    titleQuestion 2How do I log into Slack?

    Log into Slack at https://hcqis.slack.com using your HARP credentials.Answer 2



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    Working
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    titleWorking in Slack


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    titleQuestion 1

    Answer 1

    What Slack training resources are available to me?

    There are many ways in which HCQIS Slack users can get training and help on learning Slack and getting the most out of the tool. Options include:

    • Slackbot:  This is a tool to assist on how to do something in Slack by asking Slackbot a question or entering keyword(s).  Slackbot will provide an answer or suggest articles from the Slack Help Center.
    • Slack Foundry: This is a training app for Slack installed on the HCQIS instance of Slack. It provides integrative tutorials to help your team get the most out of slack.
    • Slack Tips: Learn how your team can get more out of Slack. Review documented tips on topics ranging from Slack Basics to Cross-Functional Collaboration.
    • Slack Channels: Send questions and comments to the HCQIS Slack team via the following Slack channels: Announcements-cms-hcqis and Slack-help

    Additional training is being developed by the HCQIS Slack team, and more information will be available soon regarding how to participate.

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    titleQuestion 2

    Answer 2




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    Hipchat
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    titleSlack & HipChat


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    titleQuestion 1

    Answer 1

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    titleQuestion 2
    Will HCQIS Slack integrate with HCQIS Atlassian like HipChat does?

    Slack has the ability to integrate with Atlassian in the future; however, the initial delivery will not provide direct integration. 


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    titleCan I easily migrate my content from HipChat to Slack?

    There will be no migration of content from HipChat to Slack. If you are interested in archiving your current HipChat content before HipChat is discontinued, contact the PM3 Atlassian Support Team at PM3AtlassianSupport@tantus.hcqis.org for assistance. 


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    titleMy team still uses HipChat on a daily basis. Do we need to migrate over to Slack?

    We no longer have the ability to add users to HipChat as of July 26, 2019; however, the product will continue to function through June 2020. Answer 2