Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel

The premise of Human-Centered Design is to seek to understand your customer. What does it look like to involve your customer throughout the process of creating products, services, and policies that impact them?

The HCD Center of Excellence provides training opportunities and resources to help you be more successful in your role supporting the mission of CMS.



Panel

Training Catalog


WhenWhatWhere

 

Intro to HCD TrainingQCF Potomac A/B

 

Intro to HCD TrainingQCF Potomac A/B

 

Intro to HCD TrainingQCF Potomac A/B







Panel

Video Shorts

Microlearning Videos

Watch short videos to learn about the methods used at each phase of the Human-Centered Design process as well as an introduction to design thinking.  










Panel

Related Information

HTML
<ul>
<li><a href="https://accessibility.18f.gov/" title="Accessibility works best when incorporated into an agile production environment. It's very hard to adequately address accessibility concerns at the end of a project, but if taken into account at the beginning, it's quite straightforward and cost effective. The best and perhaps only way to ensure this is done, is training and education">18F Accessibility Guide</a> </li>
<li><a href="https://design.cms.gov/" title="The design system is a set of open source design and front-end development resources for creating Section 508 compliant, responsive, and consistent websites. It builds on the U.S. Web Design Standards and extends it to support additional CSS and React components, utility classes, and a grid framework to allow teams to quickly prototype and build accessible, responsive, production-ready websites.">CMS Design System</a> </li>
<li><a href="https://www.cms.gov/About-CMS/Agency-Information/CMS-Brand-Identity/index.html" title="The CMS “Brand Strategy and Graphic Standards Guide” provides guidelines concerning messaging themes and visual identity marks (“logos”) to achieve this goal.">CMS brand identity guidelines</a></li>
<li><a href="https://qnetconfluence.cms.gov/display/HCD/HCD+Methods+and+Tools" title="HCD is a creative approach to problem solving via a repeatable process. Think of the methods below as a guide for your HCD journey, ensuring you are putting people first when solving difficult problems.">HCD Methods and Tools</a></li>
<li><a href="https://qnetconfluence.cms.gov/display/HCD/HCD+Process" title="HCD follows a series of well defined methods for analysis, design, and evaluation of hardware, software, and web interfaces. The HCD process is iterative, generally predictable, and repeatable. Research, design, and evaluation steps are built in from the first stage of each project, and they continue throughout to implementation.
Learn about the steps and methods used at each phase of the Human-Centered Design process.">HCD Process @ CMS/CCSQ</a></li>
<li><a href="https://uxmastery.com/resources/glossary/" Title="A glossary of terms that newcomers to the field may find confusing.">UX Glossary</a></li>
</ul>
</p>









Panel

Recommended Reading

HTML
<!-- Here is the sample code to use for new entry

<p align="center">
<br></a>
</p>

-->

<hr>
<p align="center">
<a href="https://www.goodreads.com/book/show/2420301.The_Back_of_the_Napkin" title="The Back of the Napkin"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1432738947i/2420301._SX50_.jpg"><br>The Back of the Napkin</a> 
</p>
<hr>
<p align="center">
<a href="https://www.goodreads.com/book/show/18197267-don-t-make-me-think-revisited" > <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1384736553i/18197267._SX50_.jpg" alt="Don't Make Me Think"><br>Don't Make Me Think</a> 
</p>
<hr>
<p align="center">
<a href="https://www.goodreads.com/book/show/13436116-lean-ux"><img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1381355830i/13436116._SX50_.jpg" alt="Lean UX"><br>Lean UX</a>
</p>
<hr>
<p align="center">
<a href="https://www.goodreads.com/book/show/22775594-service-design-for-business" > <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1449423764i/22775594._SY75_.jpg" alt="Service Design for Business">
<br>Service Design for Business</a>
</p>
<hr>
<p align="center">
<a href="https://www.goodreads.com/book/show/17938813-solving-problems-with-design-thinking"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1375674579i/17938813._SX50_.jpg" alt="Solving Problems with Design Thinking">
<br>Solving Problems with Design Thinking</a>
</p>
<hr>
<p align="center">
<a href="https://www.goodreads.com/book/show/25814544-sprint"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1457284924i/25814544._SY75_.jpg" alt="Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days</a>">
<br>Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days</a>
</p>
<hr>
<p align="center">
<a href="https://www.goodreads.com/book/show/28605459-validating-product-ideas"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1453230051i/28605459._SY75_.jpg" alt="Validating Product Ideas">
<br>Validating Product Ideas</a>
</p>




Panel

What We're Reading

HTML
   <script src="//rss.bloople.net/?url=http%3A%2F%2Ffeeds.pinboard.in%2Frss%2Fu%3Arobfay%2Ft%3Apm3-article%2F&detail=250&limit=10&showtitle=false&type=js"></script>