March 27, 2020

Usability testing helps to evaluate a product or service by testing it with real people. During a usability test, participants will try to complete typical tasks while observers watch and listen. The goal is to uncover any usability problems, obtain qualitative and quantitative data, and determine participant satisfaction with the product. What does this look like in the real world?

The program included

• What is a usability test, and why are they useful?
• Mini-case studies including background, key findings, and challenges
• Best practices and principles based on real-world experiences 

Session Panelists

Lapedra Tolson – from QPP presented a mini-case study from recent work with QPP. 

Session Attendees

• Arun Duraisamy
• Ashley Wise
• Benjamin Garber
• Bill Lynch
• Brian Flaherty
• Chelsea Brigg
• David Haskins
• Deborah Dunn
• Elana Trann
• Ellen Berry
• Emily Kenlaw
• Erick Connors
• Frederick Vincent
• Giselle Lutz
• Gladys Olomukoro
• Greg Kozak
• Gregory Wilson
• Ian Sheldon
• Jack McGovern
• Jaime Cummings
• Jill Newsam
• Joanna
• Joe Bormel
• Jonathan Brown
• Katrice Battle
• Ken Swenson
• Kira M.
• Kristina Burkholder
• Lapedra Tolson
• Lisa Amato
• lisa cooksey
• Margaret Stewart
• Mark Edson
• Megan Nicholls
• Michelle Idrovo
• Morgan Robinson
• Murali Prathipati
• Nathaniel Page
• Peter Kashatus
• Prabhar
• Ralph King
• Robert Fay
• Roger Taha
• Roni Garland
• Shelley Gold
• Sridhar
• Srikanth Munagala
• Stephanie Ray
• Steve
• Susan Goodrich
• Susan Pagan
• Swaroopa Singerasu
• Terrence Chatfield
• Varadaraj Deshpande
• Vicki
• Wendy Goldband 
• Gregory S