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Date

March 26, 2021

Attendees

Amanda Beall (eHCD (Amanda Beall)

Amy Castellani 

Andrew Yaspan [he/him] 

Ann AlyAnthony OliverAntoine RJ WrightAvena Cheng

William Steele 

Carol Kramme

Chelsea Brigg 

Christina BrandonDae Harvey

Donna Cohen 

Dotti CummingsElissa Folk

Erik Connors 

Eva FloydEvan OstrowFilita LongFRANCES NORWOOD

Frederick Vincent 

Gregory Kozak 

Hayley Evans

Heather Cochrane 

Hyorim Park 

Jana LinthicumJaruneJoar HeibergJustin ScruggsKaren PardueKari PedersenKiel McLaughlinLaren MilburnLeah DurbakLeo Meister

Lia McCabe 

lisa cooksey 

Lynn Wetherell 

Malinda KennedyMarceleMarisa GrotteMichael Brown Michelle Johnson Nileena PananghatPatricia Jefferson

Robert Fay 

Sara QuagliaroliSarah WeillScott Mathews Scott Reed

Stephanie Magill 

Stephanie Ray 

Susan Pagan 

Tawnia Olson 

Tomi (Diffusion Marketplace VA)

Topic

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What Three Heuristic Evaluations Taught Us About Iteration

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Program

March 26, 2021

A group teaming with the Office of Information Technology discussed three heuristic evaluations and iterations to make improvements. A heuristic evaluation involves examining a digital product's interface to determine its compliance with established usability principles.

The program included a discussion about:

  • Examples of heuristics.
  • How a cross-functional team can contribute to success.
  • How to approach evaluations from novice and expert skill backgrounds.
  • Lessons learned on conducting remote collaborative heuristic evaluations, including forming, scoring, and reporting results.
  • How to leverage and modify Excel spreadsheets and TestRail suite formatting to fit various needs.

The special guest panel included:


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<iframe width="560" height="315" src="https://www.youtube.com/embed/j4DP1-wor0c" title="What Three Heuristic Evaluations Taught Us About Iteration" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>

Session Panelists

Ann Aly -

Ann Aly,

UX Researcher, Agile 6

Amanda Beall

, UX

-  UX Designer, Fearless

Mike Brown

,

-Scrum Master, Agile 6

Marisa Grotte

, UX

- UX Designer, and Researcher, Fearless

Daedriana Harvey

, UX

- UX Designer, Fearless

Antoine Wright

,

- UX Lead, Fearless

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Resources

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Resources

Supplemental information 

What's Next

Include Page
HCD Contact
HCD Contact

  • The next community of practice is Friday, April 30, at 1 PM ET.
  • Please tell us about your experience by completing a brief survey: https://forms.office.com/Pages/ResponsePage.aspx?id=0I9lsYan-kq_nul-3blymHLpvBx3yxtOsMM-JSSd3ytUNTAyNjFEMkNSMVZTWDlRMVkzVjRSTUtETS4u

  • Call for Contributors to the community of practice: https://forms.office.com/Pages/ResponsePage.aspx?id=0I9lsYan-kq_nul-3blymHLpvBx3yxtOsMM-JSSd3ytUOVY4REJSWk9NVko3RlFHRTJTRDIwQVJCTC4u

    • Contact us to learn more about the CCSQ HCD Center of Excellence
  • HCD Confluence Space: https://qnetconfluence.cms.gov/display/HCD/Human-Centered+Design+Center+of+Excellence
  • Email: hcd@hcqis.org
  • Sign up for CCSQ HCD-CoP Notify emails: https://qualitynet.cms.gov/listserv-signup
    • QualityNet Slack: #hcd-share