Human-Centered Design

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Achieving great outcomes with Lean, Agile, and Human-Centered Design

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Overview

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. 

Learning Objectives

During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

Foundational Learning Path (FLP)

Completion of this required introductory course is the first part to achieving HCD proficiency and effectiveness.

ISG/CMS Foundational Learning Path certification — For All CMS Employees and Contractors of CCSQ who complete the certification of HCD-101 Intro to HCD, LACE's Agility Foundations courses and finally, for all ISG employees HCD 201 Better Together: Achieving great outcomes with Lean, Agile and Human-Centered Design is recommended.

Details

  • Duration: 3 hours

  • Level: Intermediate

  • Prerequisites: Recommend completion of Foundational Learning Path (FLP) courses HCD 101 Introduction to HCD and LACE Agility Foundations.

  • Attendee types: All technology professionals, program and business leads supporting agile product development initiatives.

  • Class type: Remote w/ interactive and collaborative exercises.

 Contact us at HCD@cms.hhs.gov for questions about the training.

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Who Will Benefit?

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Certificate for This Course

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To earn a Certificate of Completion from CCSQ’s Human-Centered Design Center of Excellence, participants must complete the full duration of the training course and will receive a dated and verified Electronic Certificate (PDF). Certificates are sent to your email within two weeks of completion. Once you have earned your certificate, list it on your resume and LinkedIn profile under ‘Education’.

     •  Duration of learning: 8 hours / 480 mins

     •  Earn your CCSQ HCD certification today and registrar for upcoming training courses.


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Related Courses

• HCD 102

• HCD 103

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Foundational Learning Path

Although the CCSQ Centers of Excellence offers a broad catalog of short and long-form trainings on lean, agile, and human-centered design topics of interest, CCSQ recommends taking the following core courses so that all employees and contractor-partners gain greater alignment by putting into practice the key principles of these philosophies:

•  Agility Foundations (All CCSQ)

•  Introduction to Human-Centered Design (All CCSQ)

•  Better Together: Achieving Great Outcomes with Lean, Agile, and HCD (ISG Only) 

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