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Join the CCSQ HCD Community of Practice on  Thursday, June 29, for Continuously Improve Your Website by Using Customer Feedback and Web Analytics: An IRS Case Study. Kira Prin and Sam Chapman from the IRS will joined the CCSQ HCD Community of Practice to share how they collect   user feedback and use web analytics to improve IRS Free File, one of the IRS’s most widely used applications.  

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