Blog from June, 2023

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning.

During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully share these responsibilities and achieve a balanced approach to delivery.

When: July 13, 2023; 1:00 pm – 3:00 pm EST

Learn more and register here: https://www.eventbrite.com/e/achieving-great-outcomes-with-lean-agile-and-human-centered-design-registration-608801139597?aff=CommsHub

On Thursday, June 29, Kira Prin and Sam Chapman from the IRS joined the CCSQ HCD Community of Practice to share how they collect user feedback and use web analytics to improve IRS Free File, one of the IRS’s most widely used applications.

ACCESS SESSION MATERIALS NOW

During this two-day SAFe POPM course, gain an in-depth understanding of how to effectively perform your role in the Agile Release Train (ART) as it delivers value through Planning Intervals. Discover how the Continuous Delivery Pipeline and DevOps culture contribute to the relentless improvement of the ART.

Attendees will:

• Explore how to apply Lean thinking to decompose Epics into Features and Stories,
• Refine Features and Stories,
• Manage Program and Team backlogs, 
• Plan and execute Iterations and Planning Intervals. 

When: June 27 & 28, from 9:00am - 5:00pm EST both days 

Learn more and register here: https://www.eventbrite.com/e/safe-popm-tickets-600714381887?aff=LACEHubComms

Empathy workshops help teams or stakeholders understand and prioritize user needs before designing a solution.
Learn more about the Empathy Map Workshop as well as other available workshops, and what to expect upon project request. Contact us at HCD@cms.hhs.gov to schedule a workshop now.