Human-Centered Design

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Learn about the steps and methods used at each phase of the Human-Centered Design process. 


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INITIATE PHASE

Create a shared understanding of the problem that you're trying to solve; Who, What, Where and How




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IMMERSE PHASEImage Modified

IMMERSE PHASE

Gain empathy by talking to and observing your customers.


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SYNTHESIZE PHASEImage Modified

SYNTHESIZE PHASE

Sense-making by gathering available research, data, information to find themes, organizing into patterns and discovering insights.


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IDEATE PHASEImage Modified

IDEATE PHASE

Ideas without limits.


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PROTOTYPE PHASE

Reduce your ideas to those that are desirable, feasible and viable, and make as interactive as possible so you can get feedback about the experience.


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IMPLEMENT PHASE

You are not done. Continue to iterate, refine and enhance based on user feedback and metrics


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