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Learn about the steps and methods used at each phase of the Human-Centered Design process.
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INITIATE PHASE
Create a shared understanding of the problem that you're trying to solve; Who, What, Where and How
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IMMERSE PHASE Gain empathy by talking to and observing your customers. |
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SYNTHESIZE PHASE Sense-making by gathering available research, data, information to find themes, organizing into patterns and discovering insights. |
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PROTOTYPE PHASE Reduce your ideas to those that are desirable, feasible and viable, and make as interactive as possible so you can get feedback about the experience. |
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IMPLEMENT PHASE You are not done. Continue to iterate, refine and enhance based on user feedback and metrics |
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