changes.mady.by.user Unknown User (ki8431)
Saved on Feb 04, 2019
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INITIATE PHASE
Create a shared understanding of the problem that you're trying to solve; Who, What, Where and How
IMMERSE PHASE
Gain empathy by talking to and observing your customers.
SYNTHESIZE PHASE
Sense-making by gathering available research, data, information to find themes, organizing into patterns and discovering insights.
IDEATE PHASE
Ideas without limits.
PROTOTYPE PHASE
Reduce your ideas to those that are desirable, feasible and viable, and make as interactive as possible so you can get feedback about the experience.
IMPLEMENT PHASE
You are not done. Continue to iterate, refine and enhance based on user feedback and metrics