changes.mady.by.user Unknown User (ki8431)
Saved on Jan 31, 2019
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HCD Process: Initiate
Kick off project, define problem and scope, identify SMEs and review existing data.
HCD Process: Immerse
Observe and document where your users' problems exist via interviews and immersion.
HCD Process: SynthesizeAnalyze your research to find themes, patterns and insights.
HCD Process: Ideate
Brainstorm potential solutions,co-design with users, identify ideas to test.
HCD Process: PrototypeCreate storyboards or low-fidelity solutions to elicit feedback; refine and iterate.
HCD Process: ImplementPilot a solution; track metrics, manage and communicate change, and improve for roll-out.