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titleAbout

Lucidspark isa virtual whiteboarding tool. With Lucidspark’s intuitive canvas, your team can collect and organize ideas — and then turn them into action. Lucidspark makes it easy to create a canvas from scratch or from a template, customize it to your liking, collaborate with your team, and put your ideas to work.

  • Facilitate effective meetings, planning sessions, and workshops with the right balance of structure and flexibility.
  • Ideate in real time with teammates.
  • Provide feedback, organize and vote on your team’s ideas, and create action items.


Note: Lucidspark is currently in pilot mode and only available to a limited number of groups. More information on expanded availability will be posted here when it is released to the entire community


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titleGetting Started

Coming Soon!


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titleResources

Resources



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titleFAQs

FAQs

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titleGeneral


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titleWhat is Lucidspark?

Lucidspark is a virtual whiteboard where teams connect and convey their greatest ideas to light. The goal is to allow teams to brainstorm and share their ideas through teamwork and better organization.


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titleWhat is Lucidchart?

Lucidchart is a web-based collaborative diagramming application that allows you to create and share technical diagrams. It also allows you to import environment information directly from sources such as AWS, and will automatically generate diagrams from that data. The goal is to allow teams to propel and visualize business ideas with clarity, collectively, and swiftly. 



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titleNavigation


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titleHow to navigate in Lucidspark?

Pan: Right click + drag

Zoom with trackpad: Pinch fingers

Zoom with mouse: Press spacebar + scroll wheel 


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titleHow to navigate in Lucidchart?

Mouse: Hold space key down + scroll wheel

Trackpad: Pinch two fingers



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titleWorking in Lucidspark


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titleHow to create breakout boards?

To create a new Breakout Board:

  1. SelectScreen_Shot_2021-08-17_at_11.59.32_AM.pngImage Modifiedthe Breakout Board icon from the Primary Toolbar.
  2. Click the tile to “Add new breakout”.

A Breakout Board will be automatically labeled. To rename a board, join the board you’d like to update and type the new title in the upper left-hand corner. 


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titleHow to manage board participants?

To start the breakout session, select Start Breakout. The Breakout Boards panel will become visible to all participants and they'll be able to select a board to join, which will send them to a separate Lucidspark board.

start_breakout.pngImage Modified

You can also share a direct link to a Breakout Board. You can do this by selecting Copy direct link from the three-dot menu in the Breakout Board panel and from within a Breakout Board by selecting Screen_Shot_2022-03-30_at_11.25.26_AM.pngImage Modified in the upper-right corner.

Note: Shareable Links will need to be enabled from the Main Board's Share settings to allow creation of and access to direct links.

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When the session is over, select Call Back to bring everyone back to the Main Board. Participants can also navigate back to the main board themselves at any time by clicking Screen_Shot_2022-03-30_at_11.18.17_AM.pngImage Modified in the upper-left side corner.

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titleWorking in Lucidchart


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titleHow to create breakout boards?

To create a new Breakout Board:

  1. SelectScreen_Shot_2021-08-17_at_11.59.32_AM.pngImage Addedthe Breakout Board icon from the Primary Toolbar.
  2. Click the tile to “Add new breakout”.

A Breakout Board will be automatically labeled. To rename a board, join the board you’d like to update and type the new title in the upper left-hand corner. 


Expand
titleHow to manage board participants?

To start the breakout session, select Start Breakout. The Breakout Boards panel will become visible to all participants and they'll be able to select a board to join, which will send them to a separate Lucidspark board.

start_breakout.pngImage Added

You can also share a direct link to a Breakout Board. You can do this by selecting Copy direct link from the three-dot menu in the Breakout Board panel and from within a Breakout Board by selecting Screen_Shot_2022-03-30_at_11.25.26_AM.pngImage Added in the upper-right corner.

Note: Shareable Links will need to be enabled from the Main Board's Share settings to allow creation of and access to direct links.

Screen_Shot_2022-03-30_at_12.06.17_PM.pngImage Added

When the session is over, select Call Back to bring everyone back to the Main Board. Participants can also navigate back to the main board themselves at any time by clicking Screen_Shot_2022-03-30_at_11.18.17_AM.pngImage Added in the upper-left side corner.

call_back_breakout_boards.pngImage Added




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titleAccess

Coming Soon!
















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titleNeed Help ?
  • ServiceNow Service Portal: Intended only for CMS employees and contractors. The portal provides self-service options for internal customers to report Security Incidents, submit Service Requests for tools or services offered to the internal QualityNet community, report an Incident, provide Approvals, or access internal Knowledge Base articles. The portal enables internal customers to track the status of tickets and requires a login. https://cmsqualitysupport.servicenowservices.com/sp_ess
  • Service Center: For any Lucidspark related questions or questions relating to content on the QualityNet website, Please contact the Service Center.






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