Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Include Page
Nav-buttons-c-help
Nav-buttons-c-help

Personas: Gain Empathy for Improved Ideation and Implementation for CCSQ  

Understanding your customers is foundational to human-centered design (HCD). How do you create a shared understanding of your customers across a team and leverage customer research? Personas, a fictitious yet realistic representation of your target customers, can help you do just that.

...

Panel
borderColor#E2F3F2
borderWidth1
borderStylesolid

Upcoming Sessions:


Contact us at HCD@cms.hhs.gov for questions about the training.

...