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Date
March 26, 2021
Attendees
Amanda Beall (eHCD (Amanda Beall) |
Ann Aly |
Anthony Oliver |
Antoine RJ Wright |
Avena Cheng |
Carol Kramme |
Christina Brandon |
Dae Harvey |
Dotti Cummings |
Elissa Folk |
Eva Floyd |
Evan Ostrow |
Filita Long |
FRANCES NORWOOD |
Hayley Evans |
Jana Linthicum |
Jarune |
Joar Heiberg |
Justin Scruggs |
Karen Pardue |
Kari Pedersen |
Kiel McLaughlin |
Laren Milburn |
Leah Durbak |
Leo Meister |
Malinda Kennedy |
Marcele |
Marisa Grotte |
Michael Brown |
Michelle Johnson |
Nileena Pananghat |
Patricia Jefferson |
Sara Quagliaroli |
Sarah Weill |
Scott Mathews |
Scott Reed |
Tomi (Diffusion Marketplace VA) |
Topic
What Three Heuristic Evaluations Taught Us About Iteration
Program
A group teaming with the Office of Information Technology discussed three heuristic evaluations and iterations to make improvements. A heuristic evaluation involves examining a digital product's interface to determine its compliance with established usability principles.
The program included a discussion about:
- Examples of heuristics.
- How a cross-functional team can contribute to success.
- How to approach evaluations from novice and expert skill backgrounds.
- Lessons learned on conducting remote collaborative heuristic evaluations, including forming, scoring, and reporting results.
- How to leverage and modify Excel spreadsheets and TestRail suite formatting to fit various needs.
The special guest panel included:
- Ann Aly, UX Researcher, Agile 6
- Amanda Beall, UX Designer, Fearless
- Mike Brown, Scrum Master, Agile 6
- Marisa Grotte, UX Designer, and Researcher, Fearless
- Daedriana Harvey, UX Designer, Fearless
- Antoine Wright, UX Lead, Fearless
Resources
Supplemental information
- History of Heuristic Evaluations on eHCD
- Heuristic Evaluations - How Can a Heuristic Evaluation Add Value?
- Heuristic Evaluation Template
- UX Measurement Tools for Prioritization
- Template - Heuristic Evaluations
Recording
We experienced technical difficulties with screen sharing, so you will see a black box in lieu of a visual during portions of the programming. There was only one visual during the panel discussion (see above first resource, History of Heuristic Evaluations on eHCD).
What's Next
- The next community of practice is Friday, April 30, at 1 PM ET.
- Please tell us about your experience by completing a brief survey: https://forms.office.com/Pages/ResponsePage.aspx?id=0I9lsYan-kq_nul-3blymHLpvBx3yxtOsMM-JSSd3ytUNTAyNjFEMkNSMVZTWDlRMVkzVjRSTUtETS4u
Call for Contributors to the community of practice: https://forms.office.com/Pages/ResponsePage.aspx?id=0I9lsYan-kq_nul-3blymHLpvBx3yxtOsMM-JSSd3ytUOVY4REJSWk9NVko3RlFHRTJTRDIwQVJCTC4u
- Contact us to learn more about the CCSQ HCD Center of Excellence
- HCD Confluence Space: https://qnetconfluence.cms.gov/display/HCD/Human-Centered+Design+Center+of+Excellence
- Email: hcd@hcqis.org
- Sign up for CCSQ HCD-CoP Notify emails: https://qualitynet.cms.gov/listserv-signup
- QualityNet Slack: #hcd-share