Blog from December, 2023

On Tuesday, December 19, Dana Chisnell, from the U.S. Department of Homeland Security, joined the CCSQ HCD Community of Practice to share the four common approaches to usability testing — from quick tests with colleagues in the office, to structured, remote testing with real users.
The session recording and resources are now available for viewing in case you missed the session, or just want to watch it again.

Access Session Materials Now: DHS (Department of Homeland Security) Usability Testing Kit — So Easy, Anyone Can Do It

QualityNet FileCloud is being decommissioned as part of the transition to the new Unified File Management (UFM) service. FileCloud users will automatically be migrated to UFM during this transition period. Beginning January 2, 2024, Personal Files (the most recent versions only) will be migrated from FileCloud into the new UFM system with an expected completion date of January 15, 2024. The Team Folders (the most recent versions only) will be migrated into the new UFM system starting January 15th, 2024, with an expected completion date of February 15, 2024. The Network Shares will also be migrated to UFM in February 2024.

***Call to Action***
In preparation for the transition, QualityNet FileCloud users should review all files and data. Any content that is outdated or no longer needed should be removed by January 2, 2024, so it is not pulled into the UFM system.

Additional Information
For more information, please visit the FileCloud Page on QualityNet Confluence, which includes Decommission FAQs. If you have any questions, contact us via email at ServiceCenterSOS@cms.hhs.gov. Additional communication on how to access UFM will be sent out in the coming weeks.