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Discovery: Team Contract Workshop 

Definition: 

A Team Contract is bracketed as part of the discovery phase as a way to ensure team success by aligning on shared expectations for how the team should work together. 

Often during the Initiation/Immersion phase you will put people at the center of your discovery and Team Contract is no different. We will place all the interconnecting teams from different functions on a project at the center of this workshop.  

When & Why: 

The benefit of this workshop is to collectively drive foresight into any biased or unspoken expectations that could cause significant conflict, missed opportunities or delays while ultimately reducing value and not benefiting the consumer/customer. 

Team Contracts can have potentially different names such as; Working Agreements or Social Contracts.

The purpose of this agreement is to interdependently define expectations in pre-kickoff discussing several working topics such as:

  • Communication modes
  • Decision-making
  • Measuring activities
  • What’s successful?
  • Resolving conflict
  • Prioritizing work

Once you have set expectations it is critical to communicate and socialize the framework of how all participants will engage collaboratively.


Contact us at HCD@cms.hhs.gov to schedule a Team Contract Workshop.

*HCD CoE workshops are offered by request only.


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