We are committed to being there for our teammates
- Core Working Hours: 10am-3pm
- When asked for help, immediately acknowledge the request and schedule time to assist
- We will work in our collaboration space when not in meetings or in need of “Focus Time”
- We will have the courage to step out of our comfort zone to help with each other's duties and responsibilities
- We will share our knowledge and pair work within the team to encourage growth/support
- We will keep the cameras on and inform team if you must step away/ turn camera off
- We will commit to a team building activity once every 2 months virtual/ in-person
We promise to show each other respect, at all times
- Assume Positive Intent when dealing with other team members
- Speak from feelings (“I feel/felt like”) to move toward agreement and understand perspectives to avoid accusatory language
- Wait for others to finish speaking before responding
- We take time to recognize/celebrate accomplishments as a team
We value the time of all team members
- Be on time to all meetings or provide notice and expected deliverables if you will be absent
- Be fully engaged in meetings (no work or cell phones, cameras on in all meetings)
- Use "raise hand" icon on zoom so everyone knows you would like to speak
- Leave a note in chat when you have to step away so the group is aware
We hold ourselves to the highest standard of work
- We understand that our work quality reflects on every member of the team
- All team members are working towards a strong knowledge of trainings, playbook, and onboarding guide
- All work is peer reviewed by at least one other team member
- All coaching recommendations are in alignment with the playbook and the training
- When there is no guidance in the playbook and training discuss with team before providing recommendations to the CCSQ Community
We will be a model for vulnerability and transparency in our organization
- Update your work on the board before daily stand-up
- Notify a week in advance of Planned outages other than emergencies on the Agile Calendar
- Consider outages during iteration planning
- Ask for help or peer reviews when needed
- We won't fear that judgment/negative responses will keep us from being transparent
- We welcome failure to encourage growth
We will prioritize continuous improvement above all other work
- Examine problems blamelessly
- Adapt Processes(manage Jira board, write user stories, etc.) for transparency and efficiency
- Honor retrospective commitments
- Update team contracts regularly
- Mistakes are an opportunity for improvement