LACE Working Agreement

We are committed to being there for our teammates ​

1. Core Working Hours: 10am-4pm​
2. When asked for help, immediately acknowledge the request and schedule time to assist ​
3. We will work in our collaboration space when not in meetings or in need of “Focus Time”
4. We will have the courage to step out of our comfort zone to help with each other's duties and responsibilities
5. We will share our knowledge and pair work within the team to encourage growth/support
6. We will keep the cameras on and inform the team if you must step away/ turn camera off
7. Be available on Slack AND Teams during working hours
8. We will commit to a team-building activity once every 2 months virtual/ in-person

We promise to show each other respect, at all times​

1. Assume Positive Intent when dealing with other team members​
2. Speak from feelings (“I feel/felt like”) to move toward agreement and understand perspectives to avoid accusatory language​
3. Wait for others to finish speaking before responding
4. We take time to recognize/celebrate accomplishments as a team

We value the time of all team members​

1. Be on time for all meetings or provide notice and expected deliverables if you will be absent​ or late
   
2. When sending out OOO set invite to 'Free' then update your status on your local calendar
3. Be fully engaged in meetings (no work or cell phones, cameras on in all meetings)
4. Use the "raise hand" icon on zoom so everyone knows you would like to speak
5. Leave a note in chat when you have to step away so the group is aware
6. Leave your camera on when you step away so team knows you are unavailable 

We hold ourselves to the highest standard of work and alignment​

1. We understand that our work quality reflects on every member of the team​
2. We will identify when pair work is needed in iteration planning
3. All work is peer-reviewed by at least one other team member 
4. All coaching recommendations are in alignment with the playbook and the training
5. All team members are working towards a strong knowledge of training, playbook, and onboarding guide
6. When there is no guidance in the playbook and training, discuss with the team before providing recommendations to the CCSQ Community
7. Primary coach should OWN the engagement and consult with other coaches when needed

We will be a model for vulnerability and transparency in our organization ​

1. Update your work on the board before daily stand-up​
2. Notify a week in advance of Planned outages on the Agile Calendar (other than emergencies)
3. Consider outages during iteration planning​
4. Ask for help, peer reviews when needed; Let the team know if you are overloaded
5. We won't fear that judgment/negative responses will keep us from being transparent 
6. We welcome failure to encourage growth

We will prioritize continuous improvement above all other work​

1. Examine problems blamelessly​
2. Adapt Processes (manage Jira board, write user stories, etc.) for transparency and efficiency
3. Constantly evaluate and decide which continuous improvement items are most important, and honor them​ in each iteration
   
4. Update team contracts during I&P
5. Mistakes are an opportunity for improvement​