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Applying Calm Technology to UX



How Predictive Analytics Can Supercharge Care


Democratize User Research in 5 Steps


The Value of User Research


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Practitioner Profile: Rob Fay

In this issue, we sit down with Rob Fay, team lead for the CCSQ Human-centered Design Center of Excellence.


Article 5 Title

3 ways President Biden’s executive order on the customer experience encourages interagency collaboration


Article 6 Title

Improving your daily routine by injecting the problem-solving techniques of HCD

Article Title

Try your hand at deciding what is fact and what is fiction in this interactive quiz about the practice of human-centered design. 


Article 7 Title

Designing ethically may sound daunting at first, but Lennart Overkamp sets forth a template for engaging stakeholders around new priorities, exploring objectives that span from individual to global impacts, and finally measure their effects.


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