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ACCESS TO SERVICES QualityNet IT Services CMS Services QPP Onboarding Processes ONBOARDING PROCESS 60 Days Prior to Award Contract Awarded Period of Performance Begins Within 5 Business Days Within 10 Business Days OFFBOARDING PROCESS 60 Days Prior to POP Ending Period of Performance Ends ROLES & RESPONSIBILITIES CMS COR Contract Engagement Team Contractors CONTACT US FAQs
RESOURCES Contract Checklists Security Templates Training & Manuals

Contact Us


This section provides contact information and answers to frequently asked questions (FAQs) regarding the process of onboarding to or offboarding from QualityNet IT Services.


Need Help ?

  • QualityNet IT Services: Please Contact the Service Center by phone at 1-866-288-8914  (TRS: 711); by email at ServiceCenterSOS@cms.hhs.gov; or via Slack at #help-service-center-sos
  • Contract Services (Onboarding/Offboarding): Please Contact the ISG Contract Onboarding Services team by email at ISGContractorOnboardingServices@cms.hhs.gov or via Slack at #help-contract-onboarding
  • Contractors: If you have other questions, please reach out to your CMS COR.




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