ContactUs

A: For questions, please contact ISGContractorOnboardingServices@cms.hhs.gov.

A: Refer to the steps below for information on who to contact depending on whether it is a new or existing contract.

New Contract

Step One: The CMS COR and New Contractor completes the Contract Onboarding Services Intake Form to identify the type of work to be performed and the services required. Refer to the CMS Services tab for guidance on the Data Use Agreement (DUA) process.

• Designate initial contractor Security Official (SO) to review contractor access to approved QualityNet IT Services.
• Designate initial contractor Security Point of Contact (SPOC) who will ensure security compliance.

Step Two: Upon completion, the CMS COR or New Contractor submits the form to the ISG Contract Onboarding Services team at ISGContractorOnboardingServices@cms.hhs.gov.

Existing Contract

Step One: The CMS COR or Contractor submits a request to obtain access to an additional QualityNet IT Service by emailing ISGContractorOnboardingServices@cms.hhs.gov. The request should contain the following information:

• Name of Organization (HARP Organization Name preferred)
• Name of QualityNet IT Service
• Business Justification for Use of Service
• Estimated Number of Users
• COR Approval (NOTE: COR approval for the new service request is required before we can proceed. Please include your COR's approval with your request.)

Step Two: The ISG Contract Onboarding Services team sends a request for approval of the service(s) to the appropriate CMS Service Leads for processing.

A: Refer to the CMS Services tab for general information regarding Data User Agreements and links to CMS and CCSQ Data & Analytics resources.

A: Refer to the CCSQ Data & Analytics > Data Resources > Mapping DUAs to the CDR page for information on how to correctly map your DUA to the Centralized Data Repository (CDR).