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World Usability Day is coming next week! Register below to join us in an open house style event on November 14th from 10 am - 1 pm. ISG is hosting this event to create an opportunity for the HCD community of practice and others with an interest in usability to come together and share knowledge; to showcase some of the work and learning across the CCSQ lines of business; and to highlight some of the human-centered design work that takes place throughout the agency. 

You don’t want to miss this event! 

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The Program

Come hear lessons learned on applying human-centered design in government highlighting stories from the HHS Ignite Accelerator and the Indian Health Service Health IT Modernization project. 

Don't miss a talk on the past and current state of human-centered design at CMS. We'll also be featuring a panel discussion on future-proofing technology, mental models and services within Civic Tech. 

Our agenda features case studies, exhibits, a panel of UX experts from across the Health IT services community and several speakers including: 

Margeaux Akazawa

Internal Innovation Programs Director

Office of the Chief Technology Officer, HHS 

Adam Heller
Director, Division of Services and
Infrastructure Fulfillment (DSIF), ISG, CMS 

Kayenda Johnson
Human-Centered Design Specialist, CMS 

Maia Z. Laing
Senior Business Consultant
Office of the Chief Technology Officer, HHS 

Eric Smallwood
Human Centered Design Lead
HQR, Bellese Technologies