QualityNet Mailer provides organizations with customizable discussion, notification, and distribution lists with easy-to-manage administration features to save you time and effort.
This CMS-sponsored solution was created for Application Development Organizations (ADOs) and contractors to communicate with large groups of program participants, stakeholders, and end-users.
QualityNet Mailer offers two types of lists: - Notification List: A simple, one-way communication. This distribution list allows an administrator to send news, meeting invites, surveys, and other information to large groups of subscribers.
- Discussion List: Open, ongoing email conversations for organizations and groups. With this list, an administrator can review and release discussion comments or automate the process.
Lists can be set to either a public or private setting and are created by request. Public lists are offered for open subscriptions, while Private lists may be established to reach a more select group of participants and requires List Administrator approval to join.
All lists are available by subscription on the Sign Up for Email Updates page of QualityNet. Section |
---|
QUICK START GUIDEHow to Request a Notification or Discussion ListTo request a new Notification or Discussion list, follow the process outlined on the new List Request/Fulfillment Process documented below. The following provides a brief description of the process for submitting a request, fulfilling a request, and administering a list. Submitting a Request Step 1: Complete the HCQIS Email List Request form by providing the following minimum list criteria: CMS approver (COR/program lead)List Administrator(s) (must have HARP ID)List Name — DescriptionList Type — Notification/DiscussionList Membership — Public/Private- Membership restrictions (for Private list)
Target/Need by dateStep 2: Send the completed form to ESS_ADO_Support@ventera.com for fulfillment. Fulfilling a Request Upon receipt of the List Request form, the ESS QualityNet Mailer team will complete the following steps: - Verify the minimum criteria are provided and open a Jira ticket.
- Forward the request to the appropriate CMS COR/program lead for approval.
- Create the requested list.
- Advise the designated List Administrator(s) to request the role in HARP.
- Add the list to the Sign Up for Email Updates page on QualityNet.cms.gov, making the list available for subscription.
Administering a List The List Administrator serves as the list manager, disseminating email messages and monitoring the subscriber list. Note that all designated List Administrators must have a HARP ID, which can be obtained at any time by registering at: https://harp.cms.gov/register/profile-info. Please note for the MVP release: on occasion, notifications to Subscription recipients may be delayed upwards of 75 mins for a subset of users. We are diligently working to optimize the delivery timeframes when encountering errors and list members will see these times improve over the coming weeks.
|