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 Prioritization: Team Priorities Workshop 

Definition: 

Often during the Initiation/Immersion phase you will put people at the center of your discovery and Team Priorities is no different. We will place the collaborative team participants on a project at the center of this workshop. The benefit of this workshop is to collectively head-off at the pass any biased or unspoken expectations that could cause significant conflict, missed opportunities or delays. give everyone an equal voice in brainstorming ideas that address a focus question and then having an opportunity to prioritize themes that come from these ideas.

When & Why: 

The purpose of this agreement is to interdependently defined expectations in pre-kickoff on several working topics:

  • Communication modes
  • Decision-making
  • Measuring activities
  • What’s successful?
  • Resolving conflict
  • Prioritizing work
Once you have set expectations it is critical to communicate and socialize the framework of how all participants will engage collaboratively. 

Sometimes projects fail or poor decisions are made because of a lack of information or through groupthink: that project decisions are based on what the most important person or the loudest person thinks. Further, in large programs, some decision-makers may be unable to make informed decisions because they cannot access rich pockets of information. Prioritization workshops try to help teams and leadership reach the best decisions by providing a mechanism for thoughtful team input.

Prioritization workshops can happen at any time, but these activities best happen early in the life of a project, in the initiate and synthesis phases. Some examples of when this may happen include:

  • Leadership seeks to develop a roadmap of future prioritized work items
  • Stakeholders want to assess what they learned from a unit of work and make future improvements (e.g., sprint retro, PI retro)
  • Stalemate over conflicting priorities


Source: NNG


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Contact us at HCD@cms.hhs.gov to schedule a Team Priorities Workshop.

*HCD CoE workshops are offered by request only.