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CCSQ

HCD Training

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Place customers at the center of all decision-making processes, ensuring their needs, preferences, and experiences guide the design and delivery of products servicesExplore our comprehensive training catalog. From survey methodology to leadership in HCD, we cater to all proficiency levels.

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Community of Practice

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Collaboration and Co-creation: Foster collaboration and co-creation among stakeholders, including healthcare providers, policymakers, and technology experts, to collectively design solutions that address complex healthcare challengesJoin our vibrant Community of Practice events! Engage in expert talks, interactive workshops, and collaborative learning experiences.

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Group Based Training

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Data-Driven Decision-Making: Utilize data and evidence to drive decision-making processes, leveraging insights from feedback, analytics, research, and evaluation to inform the design and improvement of healthcare services.

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Office Hours

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Embrace a culture of continuous improvement, where feedback loops, iterative prototyping, and ongoing evaluation are integrated into the design process to ensure that healthcare services evolve and adapt to meet changing needsParticipate in our office hours. Engage with HCD topics chosen by our community in an interactive format.

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Onboarding

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Ensure that human-centered design efforts align with existing regulatory requirements and policies governing healthcare, while also identifying opportunities for policy innovation and streamlining processes to improve the patient experience.

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Mentoring

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World Usability Day

It's the premiere annual event, typically held on the second Thursday of November.Consider the long-term sustainability and scalability of healthcare solutions, ensuring that they are cost-effective, efficient, and can be implemented at scale to reach a wider population.

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Workshops

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Consider the long-term sustainability and scalability of healthcare solutions, ensuring that they are cost-effective, efficient, and can be implemented at scale to reach a wider population.

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World Usability Day

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Consider the long-term sustainability and scalability of healthcare solutions, ensuring that they are cost-effective, efficient, and can be implemented at scale to reach a wider population.

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Versions Compared

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Key

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HCD Training

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Community of Practice

Group Based Training

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Office Hours

Onboarding

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World Usability Day

Workshops

World Usability Day