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All external TAQIL users KTLC participants are encouraged to obtain access to Managed File Transfer (MFT), CCSQ QualityNet Slack and Confluence to communicate and collaborate, document goals, improve quality of care, and securely receive data. Get started today!

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If you have any issues logging in, please contact the Service Center at 1-866-288-8914 (TTY: 711), via email at ServiceCenterSOS@cms.hhs.gov or via QualityNet Slack at #help-service-center-sos

Below outlines the steps users can take to create their HARP account and request access to MFT, Slack and Confluence.




Create a HARP account



HCQIS Access Roles and Profile (HARP) is CCSQ's secure identity management portal. You will need to create a HARP account in order to request access to MFT, Slack and Confluence. 

  • Step 1: Click on the following link: HARP#GettingStarted

  • Step 2: Review the table on the page linked above to identify the appropriate Scenario # 

  • Step 3: Follow instructions under the Scenario # you selected




Request Access to CCSQ QualityNet Slack



Slack is a digital-based collaboration platform that allows you to connect with individuals as well as groups within the CCSQ Community using a variety of different methods including Channels, Direct Messaging, Voice Calls, Screen Share, File Sharing, and more. To gain access, please follow the steps below:

  • Step 1: Log into HARP
    • Click on the following link:  https://harp.cms.gov/
    • Log into HARP with your HARP credentials
    • Acknowledge the Terms & Conditions and select Login.

  • Step 2: Request a role for CCSQ QualityNet Slack
    • Select the “Request a Role in HARP” blue button from the middle of the screen.
    • Select Program: QualityNet-SLACK
    • Select Organization: TAQIL-ExternalKTLC Participants
    • Select User Role: Multi Channel Guest
    • Click the “Submit” button to submit your request.
  • Step 3: Obtaining CCSQ QualityNet Slack Access
    • Once you submit your request, it will need to be approved by a TAQIL Security Official.
    • Once the TAQIL Security Official approves your request, you will receive a confirmation email.
    • When this email is received, navigate to QualityNet Slack at https://hcqis.slack.com and log in using your HARP credentials.
  • For assistance with access CCSQ QualityNet Slack, please view this short video. Included are instructions on how to download the Slack application to your computer's desktop. 
For more information about QualityNet Slack, please visit the CCSQ QualityNet Slack page here
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Request Access to CCSQ QualityNet Confluence



Confluence is one application in the CCSQ QualityNet Atlassian tool suite. In order to gain access to Confluence you must request a role for CCSQ QualityNet Atlassian. To gain access, please follow the steps below:

  • Step 1: Log into HARP
    • Click on the following link:  https://harp.cms.gov/
    • Log into HARP with your HARP credentials
    • Acknowledge the Terms & Conditions and select Login.
  • Step 2: Request a role for CCSQ QualityNet Atlassian
    • Select the “Request a Role in HARP” blue button from the middle of the screen.
    • Select Program: QualityNet Atlassian
    • Select Organization: TAQIL-ExternalKTLC Participants
    • Select User Role: Standard User
    • Click the “Submit” button to submit your request.
  • Step 3: Obtaining CCSQ QualityNet Atlassian Access
    • Once you submit your request, it will need to be approved by a TAQIL Security Official.
    • Once the TAQIL Security Official approves your request, you will receive a confirmation email.
    • When this email is received, navigate to Confluence at https://qnetconfluence.cms.govand log in using your HARP credentials.
    • Note: After initial login to CCSQ QualityNet Confluence or Jira, you may need to wait up to 24 hours to have full access to view your content.

For more information about QualityNet Atlassian, please visit the CCSQ QualityNet Atlassian page here.




Request Access to Managed File Transfer (MFT)



Confluence is one application in the CCSQ QualityNet Atlassian tool suite. In order to gain access to Confluence you must request a role for CCSQ QualityNet AtlassianMFT provides the ability to transfer files securely to another user. To gain access to MFT, please follow the steps below:

  • Step 1: Log into HARP
    • Click on the following link:  https://harp.cms.gov/
    • Log into HARP with your HARP credentials
    • Acknowledge the Terms & Conditions and select Login.
  • Step 2: Request a role for MFT
    • Select the “Request a Role in HARP” blue button from the middle of the screen.
    • Select Program: QualityNet AtlassianManaged File Transfer
    • Select Organization: TAQIL-ExternalKTLC Participants
    • Select User Role: Standard Managed File Transfer (MFT) Web User
    • Click the “Submit” button to submit your request.
  • Step 3: Obtaining CCSQ QualityNet Atlassian MFT Access
    • Once you submit your request, it will need to be approved by a TAQIL Security Official.
    • Once the TAQIL Security Official approves your request, you will receive a confirmation email.
    • When this email is received, navigate to Confluence MFT at https://qnetconfluenceqnetmft.cms.gov/ and log in using your HARP credentials.
    • Note: After initial login to CCSQ QualityNet Confluence or Jira, you may need to wait up to 24 hours to have full access to view your content.
For more information about QualityNet Atlassian, please visit the CCSQ QualityNet Atlassian page here
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