A Day to Explore Important Product Issues like Trust, Ethics, and IntegrityIt is essential and mandatory that CCSQ comply with the PRA when applying human-centered design (HCD) processes and methodologies. However, the PRA should not limit HCD best practices to improve the customer experience.Wednesday, November 10, 2021 wasn’t just another Wednesday — it was a celebration for the CCSQ and QualityNet community. Produced by the Human-Centered Design Center of Excellence (HCD CoE,) CCSQ’s 3rd Annual World Usability Day was a virtual, open-house style conference held to honor and explore good design and the usability of products. Image Modified
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