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CMS’s Information Systems Group (ISG) is in the process of replacing the existing HCQIS Lyris Listserv notification and discussion system with the new GNU Mailman system (referred to as QualityNet Mailer). QualityNet Mailer will be fully integrated within Qualitynet - QNP 2.0 (public access)  and H-CMS (administrator access).

QualityNet Mailer is a list management system that is used to assist Application Development Organizations (ADOs) and contractors in communicating with large groups of end-users, program participants, and stakeholders.

The system offers two types of lists:

• Notification List: Provides a means to disseminate key product, program, and/or policy news and other information via email to a large group of list subscribers or designated recipients.
• Discussion List: Allows all list members to participate in open, ongoing email conversations regarding topics of interest, such as tools, best practices, idea-sharing, problem-solving.

All lists are made available via subscription from the Sign Up for Email Updates page of the QualityNet website. Public lists are offered for open subscription, while Private lists may be established for reaching a more select group of participants.

Note: Private list members must be approved by the List Administrator.

QUICK START GUIDE

How to Request a Notification or Discussion List

To request a new Notification or Discussion list, follow the process outlined on the new List Request/Fulfillment Process documented below. The following provides a brief description of the process for submitting a request, fulfilling a request, and administering a list.

Submitting a Request

Step 1: Complete the HCQIS Email List Request form by providing the following minimum list criteria:

• • CMS approver (COR/program lead)
    • Contact information
  • List Administrator(s) (must have HARP ID)
    • Contact information
  • List Name — Description
  • List Type — Notification/Discussion
  • List Membership — Public/Private
    • Membership restrictions (for Private list)
  • Target/Need by date

Step 2: Send the completed form to ESS_ADO_Support@ventera.com for fulfillment.

Fulfilling a Request

Upon receipt of the List Request form, the ESS QualityNet Mailer team will complete the following steps:

• • Verify the minimum criteria are provided and open a Jira ticket.
  • Forward the request to the appropriate CMS COR/program lead for approval.
  • Create the requested list.
  • Advise the designated List Administrator(s) to request the role in HARP.
  • Add the list to the Sign Up for Email Updates page on QualityNet.org, making the list available for subscription.

Administering a List

The List Administrator serves as the list manager, disseminating email messages and monitoring the subscriber list. Note that all designated List Administrators must have a HARP ID, which can be obtained at any time by registering at: https://harp.qualitynet.org/register.

A List Administrator User Guide is available on this Confluence page.

User Resources

• List Administrator User Guide.pdf
• Initial_ListAdmin_Memo_03122020.docx
• ListAdmin_Memo2_04032020.docx
• ListAdmin_Memo3_05222020.docx
• HSAG_Memo4_052620.docx

Definitions

• CMS approver - must be CMS COR, security official, product owner
• List Administrator - authenticated user (requires HARP account), with privileges to:
  • add/remove list members
  • approve new list members (private lists)
  • create, send email messages to list members (Notification lists)
• HARP ID - established during registration for HCQIS Access Roles and Profile (HARP) account, available at: https://harp.qualitynet.org/register
• List name - typically refers to program/topic; subject to editing (approximately 110-character limit)
• List description - for use on list sign-up page to assist potential subscribers in selection process  
• Notification list - available via subscription; for distribution of CMS-approved messages to list members
• Discussion list - available via subscription; any list member may create message, which is distributed to all list members
• Public list - open to anyone, via subscription (available from QualityNet.org) or addition by List Administrator
• Private list - open to defined (restricted) group; membership request approved by List Administrator