Human-Centered Design

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Human Centered Design (HCD) is the process we use to understand the people for whom we are writing policies and creating programs and services. CCSQ has outlined a six-step process to help us better support customer journeys.

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HCQIS is committed to helping our team members learn more about HCD to help us better support customers. Here are three ways you can learn more today.
• Read more about HCD on the HCD Center of Excellence Confluence page.
• Join the HCD Community of Practice.
• Signup for an upcoming HCD Training Workshop.