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World Usability Day

Design has a huge influence on people’s lives. What we design today can have a lasting impact on the world. Let’s use this year’s theme, “Design for the Future We Want,” to focus our work to improve the world through better experiences and create a better future together.

This year’s theme was inspired by the Sustainable Development Goals, set by the United Nations (UN). The goals on the 2030 agenda provide a road map to a more peaceful and prosperous future for all. Goal 3: Ensure healthy lives and promote well-being for all at all ages.

Why is ISG hosting a World Usability Day? 

As usability professionals, our work is moving us closer to a certain future. Whether the progress towards it is intentionally or unintentionally created, or whether that future is tomorrow, next month, or several years down the line – we are all heading towards endpoints of our own creation. This begs the question – What kind of future are we designing for? Our event will be an opportunity:

is coming next week! Register below to join us in an open house style event on November 14th from 10 am - 1 pm. ISG is hosting this event to create an opportunity for the HCD community of practice and others with an interest in usability to come together and share knowledge

; to showcase some of the work and learning across the CCSQ lines of business

; and to highlight some of the human-centered design work that takes place throughout the agency.

Visit the World Usability Day Event Page to view the Program and Register!

You don’t want to miss this event! 

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The Program

Come hear lessons learned on applying human-centered design in government highlighting stories from the HHS Ignite Accelerator and the Indian Health Service Health IT Modernization project. 

Don't miss a talk on the past and current state of human-centered design at CMS. We'll also be featuring a panel discussion on future-proofing technology, mental models and services within Civic Tech. 

Our agenda features case studies, exhibits, a panel of UX experts from across the Health IT services community and several speakers including: 

Margeaux Akazawa

Internal Innovation Programs Director

Office of the Chief Technology Officer, HHS 

Adam Heller
Director, Division of Services and
Infrastructure Fulfillment (DSIF), ISG, CMS 

Kayenda Johnson
Human-Centered Design Specialist, CMS 

Maia Z. Laing
Senior Business Consultant
Office of the Chief Technology Officer, HHS 

Eric Smallwood
Human Centered Design Lead
HQR, Bellese Technologies