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An Introduction to Human-Centered Design

Discover Human-Centered Design (HCD) at CMS. Learn the six-step process through hands-on workshops.


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urlHCD101 Wide


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Personas: Gain Empathy for Improved Ideation and Implementation

Unlock creativity with personas. Drive empathy and ideation for better customer experiences.


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urlHCD102 Wide


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Optimizing Usability with Site Analytics


Refine products iteratively with site analytics. Elevate design and functionality for enhanced customer satisfaction.


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urlHCD103 Wide


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