Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Horizontal Navigation Bar


Horizontal Navigation Bar Page
titleAbout
QualityNet Lucid Suite is a toolset 
  • Lucidspark isa virtual whiteboarding tool. With Lucidspark’s intuitive canvas, your team can collect and organize ideas — and then turn them into action. Lucidspark makes it easy to create a canvas from scratch or from a template, customize it to your liking, collaborate with your team, and put your ideas to work.

Note: Lucidspark is currently in pilot mode and only available to a limited number of groups. More information on expanded availability will be posted here when it is released to the entire community

  • Lucidchart is a web-based collaborative diagramming application that allows you to create and share technical diagrams. It also allows you to import environment information directly from sources such as AWS and automatically generate diagrams from that data.

 

    • Facilitate effective meetings, planning sessions, and workshops with the right balance of structure and flexibility.
    • Ideate in real time with teammates.
    • Provide feedback, organize and vote on your team’s ideas, and create action items.


Horizontal Navigation Bar Page
titleGetting Started

Coming Soon!

Panel
borderColor#254b78
titleColor#ffffff
titleBGColor#254b78
borderStylesolid
titleUser(Role) Types

Lucidspark has three types of users:

  • Licensed Users: Users who can create and manage Lucidspark canvas boards.
  • Guest Collaborators: Users without a Lucidspark account who can join collaboration sessions and contribute to the work.



Horizontal Navigation Bar Page
titleResources

Resources




Horizontal Navigation Bar Page
titleFAQs

FAQs


Panel
borderColor#254b78
titleColor#ffffff
borderWidth1
titleBGColor#254b78
borderStylesolid
titleGeneral


Expand
titleWhat is Lucidspark?

Lucidspark is a virtual whiteboard where teams connect and convey their greatest ideas to light. The goal is to allow teams to brainstorm and share their ideas through teamwork and better organization.


Expand
titleWhat is Lucidspark?

Lucidchart is a virtual diagramming application where teams work together to make and build better decisions. Whatever your objective, Lucidchart allows you to envision ideas more clearly, faster, and through teamwork.



Panel
borderColor#254b78
titleColor#ffffff
borderWidth1
titleBGColor#254b78
borderStylesolid
titleAccess

Coming Soon!





Panel
borderColor#254b78
titleColor#ffffff
borderWidth1
titleBGColor#254b78
borderStylesolid
titleNavigation


Expand
titleHow to navigate in Lucidspark?

Pan: Right click + drag

Zoom with trackpad: Pinch fingers

Zoom with mouse: Press spacebar + scroll wheel 


Expand
titleUsing Mini Map to navigate in Lucidspark

In order to see an overview of all content or jump to another area, click mini_map_icon.PNG the Mini Map icon in the Canvas View Controls. The solid blue lines on the map show what portion of the canvas is being displayed in your current view. To jump to another area, simply click the spot on the map that you’d like to jump to.
image2.gif


Expand
titleUsing Frames to navigate in Lucidspark

Add a Frame

To add a frame to the canvas, follow these steps:

  1. Select frames_iconthe Frames icon from the Primary Toolbar. 
  2. Click Create Frame.
  3. Click and drag on the board to draw out your frame to your desired size.

Note: You can draw the frame around existing shapes, images, etc.

Table of Contents for Frames

Access the Table of Contents to view all of your frames listed out in one place and quickly navigate to any frame on your board.

To access a frame from the Table of Contents, follow these steps:

  1. Select frames_iconthe Frames icon from the Primary Toolbar. 
  2. Click Table of Contents.
  3. Select the desired frame from the list.

Frames_Table_of_Contents.PNG



Panel
borderColor#254b78
titleColor#ffffff
borderWidth1
titleBGColor#254b78
borderStylesolid
titleWorking in Lucidspark


Expand
titleCan I link one part of the board to another?

Not at this time, Lucid is looking into this as a future enhancement.


Expand
titleHow to create breakout boards?

To create a new Breakout Board:

  1. SelectScreen_Shot_2021-08-17_at_11.59.32_AM.pngthe Breakout Board icon from the Primary Toolbar.
  2. Click the tile to “Add new breakout”.

A Breakout Board will be automatically labeled. To rename a board, join the board you’d like to update and type the new title in the upper left-hand corner. 


Expand
titleHow to manage board participants?

To start the breakout session, select Start Breakout. The Breakout Boards panel will become visible to all participants and they'll be able to select a board to join, which will send them to a separate Lucidspark board.

start_breakout.png

You can also share a direct link to a Breakout Board. You can do this by selecting Copy direct link from the three-dot menu in the Breakout Board panel and from within a Breakout Board by selecting Screen_Shot_2022-03-30_at_11.25.26_AM.png in the upper-right corner.

Note: Shareable Links will need to be enabled from the Main Board's Share settings to allow creation of and access to direct links.

Screen_Shot_2022-03-30_at_12.06.17_PM.png

When the session is over, select Call Back to bring everyone back to the Main Board. Participants can also navigate back to the main board themselves at any time by clicking Screen_Shot_2022-03-30_at_11.18.17_AM.png in the upper-left side corner.

call_back_breakout_boards.png


Expand
titleHow do I track the changes collaborators made?

Lucidspark keeps a log of all changes made to a board using the Revision History tool! It's accessible within the menu near the title of your board.

The board’s edit history will display as a list of stacked tiles, with each tile representing a past version of the board. Each tile will display the date and time the changes were made, as well as the full name or email address of the user who made the changes. 



Expand
titleHow do I manage breakout boards?

Add a Note to a Shape

To add a note to a shape, right click on the shape and select “Add Note” from the dropdown. 

Note Icon on Shape

After adding a note to a shape, you will see note_iconthe note icon on the top right corner of the shape. If you click on the note icon, it will show the note you added.

Delete a Note from a Shape

To delete a note from a shape, right click on the shape and select “Delete Note” from the dropdown.


Expand
titleHow do I join a breakout board?
  1. SelectScreen_Shot_2021-08-17_at_11.59.32_AM.pngthe Breakout Board icon from the Primary Toolbar.
  2. Hover your cursor over the board you’d like to join.
  3. Click Join.
    Breakout_board_join.PNG
  4. Select Screen_Shot_2022-03-30_at_11.18.17_AM.png in the upper left-hand corner of your canvas when you’re ready.

You can also join a Breakout Board by clicking a direct link the facilitator or another participant has shared with you.


Expand
titleWhere can images be attached?

You have multiple options when managing Breakout Boards. To access this menu, hover over a board’s tile and select the three-dot menu.

Screen_Shot_2022-03-30_at_11.30.13_AM.png

With this menu you can:

  • Join a board to participate
  • Rename a board to customize its title
  • Copy direct link to share with participants
  • Duplicate a board
  • Insert all content of a Breakout Board to the Main Board
  • Delete a board

A few tips

  • Anyone on your Enterprise account with edit permissions to a board can create Breakout Boards.
  • View-only users can join and view Breakout Boards.
  • Guest Collaborators and free users can participate in existing Breakout Boards.
  • Participants will only see collaborators for the Breakout Board they are in.
  • You can move over specific shapes from the Breakout Board to the main board.
    • To add a single shape, copy the shape and paste it in the Main Board.
    • To select multiple shapes, hold the Shift key while selecting shapes to copy, then paste in the Main Board.
  • You can also add all content of a Breakout Board to the Main Board by dragging and dropping the thumbnail of a board from the Breakout Board panel onto the canvas.


Expand
titleHow do I add web link in Lucidspark?

To add a web link to an object:

  1. Select a shape.
  2. Click the link icon from the Context Toolbar.
  3. Paste the URL and click Apply.
  4. To change the shape to display a preview of the linked content, select Convert to Link Preview.

Screen_Shot_2022-01-21_at_2.54.55_PM.png

Link Preview

If you convert to Link Preview, a separate shape containing a thumbnail will be populated. You may see the following options in the Context Toolbar for the thumbnail:

  • refresh_lucidspark_menu.PNGRefresh the thumbnail image(s)
  • left_arrow.PNGright_arrow.PNGNavigate thumbnails will appear as arrows that will allow you to switch between the images, if there are more than one
  • extract_thumbnails_icon.PNGExtract thumbnails to extract the thumbnail image(s)
  • expand_view_icon.PNGExpand view if there is an iframe to display

Add a Web Link to text

To add a web link to specific text (whether in a text box or on an object), highlight the portion of the text that you would like linked and then follow the steps explained above — select the link icon from the Context Toolbar, paste in the URL, and hit “Apply.” 

A blue line will appear under the selected text to indicate that a web link has been applied. 

image2.png

To trigger the link and open the linked webpage on a PC, press Shift + Ctrl and then click on the object or text that you applied a web link to. If you are using a Mac, press Shift + Command and then click on the object or text.

These instructions will also appear on your board if you hover over/click on an object that has a web link attached to it. 

image3.png


Expand
titleHow do I add lines in Lucidspark?
  • Choose the Line option from the Primary Toolbar or press “L” on your keyboard, then click and drag your cursor across the canvas.
    draw_a_line.gif
    • To attach a line to a shape, you can:
      Select the shape, click on the arrow in the upper right corner, position the line by moving your cursor across the canvas, and single click to attach it to the canvas or to another shape.
      draw_a_line_to_connect_shape.gif
      Move an independent line close to a shape, where it will automatically attach to the shape’s border.
      connect_an_independent_line_to_a_shape.gif



Expand
titleHow do I modify or customize lines in Lucidspark?

All formatting tools for lines are available in the Formatting Toolbar when a line is selected.

  • Shape: Lucidspark offers three options for line shape - straight, curved, or elbow, which are available in the Shape dropdown menu. By default, new lines will have the curved shape.
    change_line_style.gif

    Additionally, you can add more joints to elbow lines by clicking and dragging the solid blue dots along the line path. For curved lines, you can alter the depth and shape of the curve using the handlebars located at joints and arrowheads.
    elbow_lines.gif
    elbow_lines_sharp.gif

  • Color: Simply choose a color from the color palette to apply it to your line. To choose a custom color, select Screen_Shot_2021-04-14_at_12.40.45_PM.pngthe plus icon and use the slider and cursor to customize a color.
    Screen_Shot_2021-04-14_at_12.56.21_PM.png
  • Width: The thickness of a line can be adjusted by choosing the pixel size from the Width dropdown menu.
    image10.png
  • Style: Make a line path solid or dashed by choosing a style option from the Style dropdown menu.
    image6.png
  • Arrows: Choose from a variety of arrowheads for one or both ends of your line using the Arrow dropdown menu.
    image4.png















Panel
borderColor#254b78
titleColor#ffffff
borderWidth1
titleBGColor#254b78
borderStylesolid
titleNeed Help ?
  • ServiceNow Service Portal: Intended only for CMS employees and contractors. The portal provides self-service options for internal customers to report Security Incidents, submit Service Requests for tools or services offered to the internal QualityNet community, report an Incident, provide Approvals, or access internal Knowledge Base articles. The portal enables internal customers to track the status of tickets and requires a login. https://cmsqualitysupport.servicenowservices.com/sp_ess
  • Service Center: For any Lucidspark related questions or questions relating to content on the QualityNet website, Please contact the Service Center.






...