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  • How to effectively apply technology ethics
  • Methods for speculating about misuse and abuse
  • Strategies for preventing bad experiences, like bias, in the future

Carol Smith's career spans 20+ years of collaboration on complex problems, focusing on UX research and prototyping across industries and platforms. She has been leading research to integrate ethics and improve human experiences with artificially intelligent (AI) systems, autonomous vehicles, and other emerging technologies since 2015. Carol is a Senior Research Scientist in Human-Machine Interaction for the AI Division of Carnegie Mellon University's Software Engineering Institute in Pittsburgh, PA. Carol also teaches courses for CMU's Human-Computer Interaction Institute (HCII). In addition, she is an active UX community organizer, served two terms on the UXPA international board, and is an ACM Distinguished Speaker. Carol has an M.S. in HCI from DePaul University.

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